Wy, Cheyenne – Edgewood Aspen Wind

Review Summary:

• There are serious concerns about the care provided, with one family reporting a rapid decline in their loved one's health leading to hospitalization and hospice care shortly after admission due to COVID-19.
• Another family expressed disappointment over financial issues, stating their loved one was sent to the hospital shortly after admission and not allowed to return, leading to a dispute over a significant sum of money for a very short stay.
• One review highlighted the facility's refusal to refund payment for care not provided after quickly determining they could not meet a resident's needs, raising concerns about financial practices.
• On a positive note, a tour of the facility revealed clean living spaces, engaging activities like bingo, and a pleasant outdoor patio, suggesting a welcoming environment for residents.
• A former employee praised the professional and personable care staff, elegant dining experience, helpful administration, thorough housekeeping, and creative activities, highlighting a rewarding work experience and a care-centered relationship with residents.
• Another review briefly mentioned a past employment experience without further details.
• Comparative feedback described Aspen Wind as very nice but noted it was smaller than expected, with a clean and well-kept dining room and friendly people, though the family ultimately chose another community.
• A succinct review labeled the community as "Very great," indicating overall satisfaction.