Woodside Manor Nursing Home

Positive Experiences:

• Several reviewers praised the care and attention their loved ones received, highlighting the staff's exceptional service.
• Administrators, particularly Alaina, were commended for making residents and their families feel at home and ensuring the necessary care was provided.
• One reviewer noted the helpful and supportive team, which greatly assisted during an 8-week rehab stay, making the transition back home smoother.
• The kindness, warmth, and engagement of the staff were appreciated, with activities that kept residents busy and gave them a sense of purpose.

Negative Experiences:

• Concerns were raised about the facility's cleanliness, with reports of unclean rooms, dead bugs in drawers, and ants on pillows.
• The quality of the food and dietary considerations were criticized, including overcooked and cold meals, and lack of individual dietary care.
• Staffing issues were mentioned, including long waits for assistance and inadequate response times from the nursing staff.
• One reviewer had a particularly negative experience with the rehab services, feeling threatened and disrespected by the staff.
• Facility conditions, such as broken room fixtures and unclean bathrooms, were highlighted as areas needing improvement.

Mixed Experiences:

• While some reviewers had positive experiences with the staff and care provided, others found the facility lacking in cleanliness, staffing, and overall management.
• Experiences with the administrative and nursing staff varied, with some praising their support and others finding the service inadequate.