Woodland Terrace of Danville

The reviews for the assisted living facility present a mixed picture. Some reviewers express dissatisfaction, particularly with the dining services and the level of nursing and kitchen staff availability. Concerns include residents occasionally going without meals, constant staff turnover in the dining room, and a perceived lack of assistance for those in assisted living. The head nurse and director of operations have been criticized for not adequately addressing these issues.

On the positive side, many reviews highlight the facility's strengths. The building and decor are praised, as well as the friendly and helpful concierge staff. Housekeeping has shown improvement over time. Specific staff members, such as Necha and Shannon, are commended for going above and beyond in their roles. The facility itself is described as beautiful, with great food and plenty of activities. The independent cottages are particularly appreciated for their floor plans.

Management and leadership receive accolades for their care and commitment to residents, creating a safe and comfortable environment. The community is described as welcoming, with a staff that is cheerful and responsive to needs. The location is convenient, close to towns, shopping, doctors, and hospitals. Residents enjoy good food, a strong sense of community, and a variety of entertainment and classes, including access to a gym.

Overall, while there are areas for improvement, particularly in dining services and staff availability, many residents and their families appreciate the facility's amenities, staff dedication, and the quality of life provided.