Woodland Terrace Of Carmel

Positive Reviews:

• Many reviewers describe Woodland Terrace as a wonderful place, highlighting the safety, kindness, and cleanliness of the facility.
• Residents and their families appreciate the friendly and helpful staff, the well-maintained and beautiful facility, and the variety of activities available, including exercise classes and social groups.
• The food is generally praised, and the community is noted for its happy and positive atmosphere.
• Several reviews commend the beautiful grounds, including a rooftop terrace and courtyard, and the flexibility of having multiple dining rooms.
• Woodland Terrace is described as a premier senior living facility with luxurious amenities, top-notch healthcare, and a focus on resident satisfaction.

Negative Reviews:

• Some reviewers express disappointment with the decline in services and quality following a change in ownership, mentioning reduced staff, decreased quality of food, and limited transportation services.
• Concerns are raised about the level of care in the assisted living area, with reports of unavailability of nursing care and issues with employee theft.
• There is frustration over what is perceived as a bait-and-switch tactic by the new management, with significant cuts to staff and services while maintaining high prices.
• One review mentions dissatisfaction with the food quality during a meeting and meal, describing it as good but not great and a bit pricey.

Mixed Feedback:

• While many reviews are overwhelmingly positive, praising the community, staff, and amenities, a notable number of recent reviews highlight significant concerns and dissatisfaction following management changes.
• Prospective residents and their families are encouraged to speak with current residents for the most up-to-date impressions of living at Woodland Terrace.