Woodland Terrace

Positive Feedback:

• Facility and rooms are described as excellent, spotless, and of good size.
• Staff is praised for being thorough, kind, considerate, helpful, well-trained, and professional.
• Location is convenient for many, being close to family homes.
• Activities both inside and outside the community are varied and engaging, including trips, happy hours, and family-style meals.
• Facility grounds are spacious and beautiful, contributing to a peaceful environment.
• Special amenities like a salon and family-style dining enhance the living experience.
• Some residents enjoy the food and the inventive activities provided.
• Overall, many find the community to offer good value and consider it a potential choice for senior living.

Areas for Improvement:

• Some concerns about the level of care and responsiveness to resident needs, including personal hygiene and hearing aid management.
• Food quality and variety received mixed reviews, with some residents and family members expressing dissatisfaction.
• There were inconsistencies in room amenities for the same price, and some found the facility expensive for what was offered.
• Communication issues were noted, including an unreturned message to the administrator and an unpleasant interaction with the Activity Director.
• Some logistical issues upon moving in, such as readiness of the apartment and setting up services like cable and TV.

Overall Impression:

Woodland Terrace receives a mix of positive feedback for its facilities, staff, and activities, alongside areas for improvement in food quality, communication, and consistency in care and amenities. The community is considered by many as a good value and a potential choice for senior living, though some express concerns that suggest room for improvement.