Woodland Heights Medical Center Skilled Nursing Un

Reviews of the facility present a mixed picture, with some patients experiencing issues while others praise the care they received. Concerns were raised about slow service, unfriendly staff, and billing problems, including a specific case where a payment was incorrectly applied to a bill from 2007 for services the patient claims not to have received. Additionally, cleanliness, particularly of baseboards, was criticized, and some staff members were described as having a superior attitude.

On the other hand, many reviews highlighted positive experiences. Several patients appreciated the quick processing for procedures like MRIs and mammograms, despite some noting that mammograms were painful. The professionalism, clarity in answering questions, and overall care from check-in to check-out were commended. The staff on the labor and delivery and postpartum floors received high praise for their helpfulness and patience. Some patients experienced longer wait times but acknowledged the efficiency and expertise of the technicians and nurses once seen.

Specific mentions of exceptional care included detailed accounts of being well-informed and cared for during various procedures and surgeries. The quality of meals prepared by the hospital staff was also highlighted as excellent. A particular patient recounted a significantly better experience at this hospital compared to another, with swift and effective diagnosis and care for a severe condition.

Overall, while there are areas for improvement, particularly in staff attitude, billing practices, and facility cleanliness, many patients reported satisfactory and sometimes exceptional care experiences. The professionalism, efficiency, and patient care by certain staff members and departments were frequently commended.