Woodcrest Commons

Reviews of Woodcrest Commons provide a mixed perspective on the facility, highlighting both positive and negative experiences. Some visitors and family members have found the facility to be clean and the staff accommodating, noting good communication with administration and a variety of activities available for residents. The rooms are described as nice, with large windows and a pleasant courtyard view. Additionally, the community is praised for its caring staff and the effort to keep families informed about their loved ones.

However, there are several concerns raised about the facility. Some reviews describe it as feeling more like a nursing home than assisted living, with an institutional feel to the rooms. There have been issues with laundry service, with residents receiving items that do not belong to them. Concerns about the professionalism and efficiency of the staff have also been mentioned, including unprofessional behavior during job interviews and frequent changes in administration leading to communication problems. There are alarming reports of resident mistreatment, lack of proper care, and inappropriate behavior by employees. Additionally, some families have experienced difficulties with the admissions process and billing issues, leading to frustration and disappointment.

While some residents and their families have had positive experiences, enjoying the food, activities, and care provided, others advise caution and thorough research before choosing Woodcrest Commons for their loved ones. The facility has received both recommendations for its small, caring community atmosphere and criticism for its handling of care and administrative matters.