Wood Ridge Assisted Living

Positive Feedback:

• Staff and residents are described as helpful, caring, and personable, creating a strong sense of community.
• Some residents have had positive experiences with the staff's willingness to assist with various needs, including financial and insurance matters.
• The facility is pet-friendly, allowing residents to have their pets with them.
• Several reviews highlight the quality of food and the beauty of the facility's outdoor spaces.

Negative Feedback:

• There are reports of serious issues with medication management and overall resident care.
• Some residents have experienced abrupt dismissals from the facility without notice.
• Concerns have been raised about the facility's administration, including accusations of unprofessional behavior and neglect of the facility's maintenance and cleanliness.
• There are complaints about the quality of food, the condition of the living spaces, and the lack of activities and transportation options.
• One review mentions an encounter with a rude staff member, highlighting a need for improvement in customer service.

Mixed Feedback:

• While some residents appreciate the community and staff, others feel unfulfilled and highlight a lack of organization and follow-through on promised services.
• There are mixed opinions on the facility's amenities and services, with some finding them adequate and others finding them lacking.