Wisteria Place Skilled Nursing & Rehabilitation

Wisteria Place has received a variety of reviews highlighting the dedication and compassion of its staff, the quality of care provided, and the facility's atmosphere. Many reviewers have praised the respectful and helpful nature of the management and staff, including specific mentions of individuals going above and beyond to ensure residents feel comfortable, heard, and well cared for. The efforts to address and meet residents' needs, such as custom wheelchair adjustments and personal care, have been particularly appreciated, contributing to a sense of independence and well-being among residents.

Family members have expressed reassurance and peace of mind regarding the care their loved ones receive, especially during challenging times like the COVID-19 pandemic. The staff's motivation, care, and consideration have been noted as factors that encourage residents to engage in their rehabilitation and daily activities. The facility has been described as clean, with a positive atmosphere, and the staff as friendly and professional. Employees, both long-term and more recent, have shared their pride in being part of the Wisteria Place team, emphasizing the love and ownership they feel for the facility and its residents.

However, some reviews have pointed out areas for improvement, such as communication issues and the handling of personal items. One review expressed dissatisfaction with the business office's billing practices and the loss of medical supplies, suggesting a need for better management in these areas.

Overall, Wisteria Place is portrayed as a facility where genuine care and professional service are prioritized, making it a recommended choice for those in need of skilled nursing or long-term care. The staff's dedication to creating a welcoming and supportive environment for both residents and their families stands out as a key strength of the facility.