Wisteria Gardens

Positive Reviews:

• Many reviewers highlight the exceptional care and kindness of the staff, from the office to the floor, describing them as having hearts of gold.
• Residents and their families have noted the facility's cleanliness, the quality and variety of the food, and the pleasant atmosphere.
• Specific praise is given to the comprehensive care, including regular scheduled therapy, evening and weekend activities, and attentive medical staff.
• Several reviews commend the facility for its approachable, knowledgeable, and courteous staff, and for providing a good environment for recovery and physical therapy.
• One reviewer specifically appreciated the efforts of the physical therapy team and the administrative staff.
• An employee review describes it as a great place to work, with residents receiving excellent skilled services.

Negative Reviews:

• Some reviewers expressed dissatisfaction with the accommodations and staff, with one moving their loved one out within two days and not recommending the facility.
• Concerns were raised about staff laziness, especially at night, with one reviewer advising against sending loved ones to the facility due to poor worker performance.
• A minor inconvenience mentioned was the posting of a fax number instead of a phone number for contact.

Mixed Reviews:

• One review acknowledged the facility as a good place but mentioned a bad situation for the family, clarifying it was not the fault of the facility.

General Feedback:

• Overall, the reviews for the facility are mixed, with many highlighting the caring nature of the staff and the quality of the services provided, while a few express significant concerns about staff performance and accommodations.