📞 Call for pricing and availability: (800) 780-8101
Windsor Terrace Health Care
7447 Sepulveda Blvd, Van Nuys, CA 91405
For Pricing & Availability
(800) 780-8101To Reach a Resident
(818) 787-3400Estimated Pricing
Price Comparison
Windsor Terrace Health Care Description
Windsor Terrace Health Care is a community that offers nursing care, skilled nursing and rehabilitation and is about 5.5 miles outside the town of San Fernando, California. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.9 out of 10 making it the 8th highest rated community in the city out of 16 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Van Nuys
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Van Nuys
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for Windsor Terrace present a mixed picture of the facility, with some patients and their families expressing satisfaction and gratitude for the care received, while others report negative experiences.
- Several reviewers commend the staff, including CNA's, therapists, and administrators, for their attentiveness, professionalism, and caring nature. Specific staff members are frequently mentioned for going above and beyond in their duties.
- The food and the cleanliness of the facility receive positive mentions, with one reviewer highlighting the executive chef's efforts to provide excellent meals.
- Activities and rehabilitation services are praised for their variety and effectiveness, contributing to a positive recovery experience for some residents.
- However, there are serious concerns raised about the level of care, including reports of neglect, mistreatment, and inadequate response to medical needs. One reviewer specifically mentions a severe incident involving a wound that led to hospitalization.
- Communication and responsiveness of the management to concerns are criticized in several reviews, with some suggesting a lack of adequate staffing and attention to patient needs.
- Despite the criticisms, some families report feeling relieved and satisfied with the care their loved ones received, describing the facility as a second home with a warm and respectful staff.
In summary, while Windsor Terrace has been a source of positive experiences for some, highlighting the dedication of certain staff members and the quality of its services, there are significant concerns regarding the consistency of care and management's responsiveness to issues. Prospective residents and their families may want to consider these mixed reviews when making decisions about care.
Reviews
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Windsor Terrace Health Care Videos
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Health
Services
Activities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: July 8, 1999
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 133
Total current residents: 130
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 21
Number of
substantiated complaints: 65
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $25243
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2022-11-08 | 2022-11-23 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
2022-11-08 | 2022-11-23 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
2022-11-08 | 2022-11-23 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
2022-11-08 | 2022-11-23 | D | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
2022-11-08 | 2022-11-23 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
2022-11-08 | 2022-11-23 | D | Smoke Deficiencies | Have properly sized and located compartments to protect residents from smoke. |
2022-11-08 | 2022-11-23 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
2022-11-08 | 2022-11-23 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2022-11-08 | 2022-11-23 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
2021-09-24 | 2021-10-11 | E | Smoke Deficiencies | Construct fire resistant interior walls. |
2021-09-24 | 2021-10-11 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
2021-09-24 | 2021-10-11 | D | Smoke Deficiencies | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. |
2021-09-24 | 2021-10-11 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
2021-09-24 | 2021-10-11 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
2021-09-24 | 2021-10-11 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have power receptacles that are properly grounded. |
2021-09-24 | 2021-10-11 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
2019-05-02 | 2019-05-22 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
2019-05-02 | 2019-05-22 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
2019-05-02 | 2019-05-22 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
2018-04-25 | 2018-05-25 | C | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
2018-04-25 | 2018-05-25 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
2018-04-25 | 2018-05-25 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
2018-04-25 | 2018-05-25 | F | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
2018-04-25 | 2018-05-25 | D | Egress Deficiencies | Have exits that are accessible at all times. |
2018-04-25 | 2018-05-25 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
2018-04-25 | 2018-05-25 | D | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
2018-04-25 | 2018-05-25 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2018-04-25 | 2018-05-25 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
2018-04-25 | 2018-05-25 | E | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
2018-04-25 | 2018-05-25 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
2018-04-25 | 2018-05-25 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
2018-04-25 | 2018-05-25 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Fines
Fine Date | Fine Amount |
---|---|
2019-12-06 | $6,923 |
2021-04-15 | $24,593 |
2021-06-21 | $650 |
What is in the Neighborhood
- The closest city is San Fernando which is 5.5 miles away and has a population of 24,931 (small town).
- The average income is $44,438, which is very low compared to other zip codes.
- Weather
- High Temperature: 82
- Low Temperature: 57
- Average Temperature: 69.6
- Day Breakdown: The area gets 49 days of rain and 315 days of sun
- Precipitation: 0.5 inches a year
- The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Super King
1.0 miles away99 Ranch Market
1.3 miles awayALDI
1.3 miles awayFood 4 Less
1.6 miles awayEl Super
1.6 miles awayTransportation
Van Nuys
1.2 miles awayBus Stations
Amtrak
1.1 miles awayLAX Flyaway - DISCONTINUED JAN 2019
1.6 miles awaySepulveda Boulevard and Nordhoff Street
2.0 miles awayBanks
Hanmi Bank
1.2 miles awayChase
1.2 miles awayLos Angeles Federal Credit Union - Van Nuys Branch
1.3 miles awayWells Fargo
1.4 miles awayUnion Bank
1.5 miles awayHospitals
Valley Presbyterian Hospital
0.7 miles awayMission Community Hospital
1.1 miles awayKaiser Permanente Panorama City Medical Center
2.2 miles awayVeterans Affairs Sepulveda Ambulatory Care Center
2.6 miles awaySherman Oaks Hospital
3.3 miles awayPharmacies
Walgreens
1.1 miles awayMesa Pharmacy
1.1 miles awayClinica Medica
1.7 miles awayCostco Pharmacy
1.7 miles awayRite Aid
2.0 miles awayDentists
Van Nuys Victory Dental
1.7 miles awayNorth Hills Medical Dental
1.9 miles awayNorth Hills Dental
2.0 miles awayDental Solutions
2.1 miles awayLos Angeles Dental Office
2.5 miles awayParks
Marson Street Pocket Park
0.6 miles awayCardenas Rec Center
0.9 miles awayPanorama City
1.2 miles awayVan Nuys
1.2 miles awayVan Nuys Recreation Center
1.4 miles awayPlaces of Worship
Wilshire Boulevard Temple
13.6 miles awayThien Hau Temple
16.3 miles awayLa Iglesia de Nuestra Señora la Reina de los Ángeles
16.6 miles awayShopping
Panorama Mall
1.5 miles awayNorwood Shopping Center
2.2 miles awaySherman Oaks Galleria
3.5 miles awayOlivo at Mission Hills
3.5 miles awayWestfield Fashion Square Mall
3.7 miles awayCulture
Performing Arts
0.3 miles awayYounes and Soraya Nazarian Center for the Performing Arts
4.0 miles awayAcme Comedy
6.1 miles awayInnovative Actor's Studio
6.4 miles awayoutdoor stage
6.5 miles awayRestaurants
Yoshinoya
1.0 miles awayDenny's
1.0 miles awayGalpin Restaurant
1.1 miles awayKountry Folks
1.3 miles awaySam Woo Barbeque Chinese Restaurant
1.3 miles awayGet exact pricing & check availability
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