Windsor Mission Oaks

Positive Reviews:

• Many reviewers commend the caring and dedicated staff, highlighting the CNAs, nursing staff, and administrative team for their thoughtfulness and quality care.
• Staff members are praised for their teamwork, communication, and long tenure, which contributes to the high-quality care for residents with unique needs.
• The activity staff received special thanks for their hard work, dedication, and for keeping residents entertained and involved.
• Several reviews mention the facility's ability to handle residents with unique and complex needs, applauding the well-trained staff and the continuity of care provided by the long-standing administration.
• Some reviewers shared personal stories of gratitude for the care provided to their family members, noting that the nurses went above and beyond to ensure comfort.

Negative Reviews:

• One review strongly criticizes the facility for being unorganized and accuses staff of lying about accident reports and treating residents poorly. It also mentions a serious incident where a resident was lost for two days.
• There are complaints about specific staff members being rude to visitors and guests, with one individual often being on her phone and not interacting with guests.
• Several reviews advise against applying for dietary aide positions, describing the management and head cook as difficult to work with and the environment as filled with gossip.

Mixed Feedback:

While many reviews praise the staff's dedication and the quality of care, there are significant concerns about organization, staff behavior towards residents and guests, and the work environment in the dietary department. Prospective residents and employees may want to consider these varied experiences.