📞 Call for pricing and availability: (800) 780-8101
Windsor Manor Rehabilitation Center
3806 Clayton Road, Concord, CA 94521
For Pricing & Availability
(800) 780-8101To Reach a Resident
(925) 689-2266Estimated Pricing
Price Comparison
Windsor Manor Rehabilitation Center Description
Windsor Manor Rehabilitation Center is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in Concord, California. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 4.1 out of 10 making it the 17th highest rated community in the city out of 17 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Concord
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Concord
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Concord
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Feedback:
- Some reviewers express gratitude for the staff's attitudes, patience, and understanding, describing them as truly caring and angelic.
- A few patients have had positive rehabilitation experiences, highlighting the effectiveness of the therapy team and the ability to regain independence.
Negative Feedback:
- Many reviews criticize the facility for poor patient care, including long wait times for assistance, neglect, and inadequate medical attention.
- Several accounts mention unsanitary conditions, with complaints about cleanliness and patients being left in soiled conditions for extended periods.
- There are reports of unresponsive and incompetent staff, with allegations of mistreatment and lack of compassion towards residents.
- Communication issues are a common theme, with family members struggling to get updates or responses from the facility.
- Some reviews raise concerns about the facility's handling of medical needs, including medication management and emergency response.
- Discrimination and lack of diversity in hiring for upper management positions have been mentioned.
- There are alarming accounts of patient deaths and deteriorating health conditions under the facility's care.
Mixed Feedback:
- While there are instances of praise for certain staff members and the rehabilitation team, the overwhelming majority of feedback points to systemic issues with care, cleanliness, and management.
Reviews
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Windsor Manor Rehabilitation Center Videos
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Health
Services
Activities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Nov. 1, 1980
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 190
Total current residents: 163
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-11-20 | 2019-12-17 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-11-20 | 2019-12-17 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-11-20 | 2019-12-17 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-11-20 | 2019-12-17 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. |
| 2018-11-28 | 2018-12-20 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2018-11-28 | 2018-12-20 | D | Miscellaneous Deficiencies | Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors. |
| 2018-11-28 | 2018-12-20 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2017-09-13 | 2017-10-27 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2017-09-13 | 2017-10-27 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2017-09-13 | 2017-10-27 | D | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2017-09-13 | 2017-10-27 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2017-09-13 | 2017-10-27 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2017-09-13 | 2017-10-27 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2017-09-13 | 2017-10-27 | D | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2017-09-13 | 2017-10-27 | C | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2017-09-13 | 2017-10-27 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2017-09-13 | 2017-10-27 | C | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2017-09-13 | 2017-10-27 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2017-09-13 | 2017-10-27 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2017-09-13 | 2017-10-27 | D | Miscellaneous Deficiencies | Have restrictions on the use of highly flammable decorations. |
| 2017-09-13 | 2017-10-27 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2017-09-13 | 2017-10-27 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2017-09-13 | 2017-10-27 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2017-09-13 | 2017-10-27 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-08-29 | 2019-09-29 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-08-29 | 2019-09-29 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-08-29 | 2019-09-29 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-08-29 | 2019-09-29 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-08-29 | 2019-09-29 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-08-29 | 2019-09-29 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2019-08-29 | 2019-09-29 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2019-08-29 | 2019-09-29 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-09-27 | 2018-10-27 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2018-09-27 | 2018-10-27 | E | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2018-09-27 | 2018-10-27 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2018-09-27 | 2018-10-27 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-09-27 | 2018-10-27 | E | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2018-09-27 | 2018-10-27 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-09-27 | 2018-10-27 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2018-09-27 | 2018-10-27 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2018-09-27 | 2018-10-27 | E | Administration Deficiencies | Hire a qualified full-time social worker in a facility with more than 120 beds. |
| 2018-09-27 | 2018-10-27 | D | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2020-09-21 | 2020-11-02 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2017-09-08 | 2017-09-28 | D | Quality of Life and Care Deficiencies | Provide necessary care and services to maintain or improve the highest well being of each resident . |
| 2017-09-08 | 2017-09-28 | E | Pharmacy Service Deficiencies | Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. |
| 2017-09-08 | 2017-09-28 | E | Nutrition and Dietary Deficiencies | Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed. |
| 2017-09-08 | 2017-09-28 | E | Nutrition and Dietary Deficiencies | Store, cook, and serve food in a safe and clean way. |
| 2017-09-08 | 2017-09-28 | D | Pharmacy Service Deficiencies | At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor. |
| 2017-09-08 | 2017-09-28 | D | Environmental Deficiencies | Have a program that investigates, controls and keeps infection from spreading. |
| 2017-09-08 | 2017-09-28 | F | Administration Deficiencies | Have a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents. |
What is in the Neighborhood
- The closest city is Concord which is 1.6 miles away and has a population of 128,667 (small city).
- The average income is $98,284, which is very high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 52
- Average Temperature: 65.2
- Day Breakdown: The area gets 63 days of rain and 301 days of sun
- Precipitation: 0.4 inches a year
- The median age is 39.6 years old, very high compared to other cities.
- 4.89% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 29.09% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 10% Asian, 3% Black or African-American, 26% Hispanic or Latino, and 58% White.
- The crime rate is 6.45 per 100 people which is high compared to other cities.
- Violent Crime: 1.39 incidents per 100 people
- Property Crime: 3.76 incidents per 100 people
- Drug-Related Crime: 0.85 incidents per 100 people
- The average life expectancy in zip code is 80.81 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 185.0, Moderate Days 59.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Safeway
0.8 miles awayFoodMaxx
1.0 miles awayMas Primos Market
1.5 miles awayLas Montañas Supermarket
1.5 miles awayCostco
1.5 miles awayNone Found
Bus Stations
Oak Street & Galindo Street
1.5 miles awayDetroit Avenue & Monument Boulevard
1.6 miles awayMonument Boulevard & Detroit Avenue
1.6 miles awayLaguana Street & Ellis Park
1.6 miles awayDetroit Avenue & Walters Way
1.7 miles awayBanks
Pacific Service Credit Union
1.1 miles awayUNIFY Financial Credit Union
1.4 miles awayBank of America
1.6 miles awayWells Fargo
1.6 miles awayUmpqua Bank Concord
1.6 miles awayHospitals
John Muir Medical Center, Concord
1.7 miles awayKaiser Permanente Medical Offices
2.9 miles awayWalnut Creek Outpatient Center
3.7 miles awayJohn Muir Medical Center
4.1 miles awayWalnut Creek Medical Center
5.9 miles awayPharmacies
CVS Pharmacy
1.3 miles awayWalgreens
2.0 miles awayRite Aid
2.0 miles awayCVS
10.1 miles awayDentists
Matthew J. Liautaud, D. D. S.
1.4 miles awayConcord Smile
1.5 miles awayDowntown Concord Dental
1.8 miles awayFrontier Dental Care
1.8 miles awayHealing Hands
1.9 miles awayParks
Markham Nature Area
0.3 miles awayConcord Community Park
0.3 miles awayNewhall Community Park
0.7 miles awayLime Ridge Open Space
0.9 miles awayTurtle Creek Park
0.9 miles awayPlaces of Worship
11th Avenue Buddha
17.6 miles awaySaint George Serbian Orthodox Church
18.3 miles awaySaint Marys Roman Catholic Church
18.7 miles awayShopping
Plaza Bonita
1.5 miles awaySun Valley Mall
2.9 miles awayThe Crossroads
3.2 miles awayBroadway Pointe
5.6 miles awaySomersville Towne Center
9.1 miles awayCulture
aRt Cottage
1.9 miles awayArena Theater (AR)
3.5 miles awayArt Gallery
3.6 miles awayConcord Pavillion
3.7 miles awayLesher Center for the Arts
5.5 miles awayRestaurants
My Sushi
0.5 miles awayTaqueria Los Gallos Express
1.1 miles awayBambino's Italian Restaurant and full bar
1.2 miles awayCharbird
1.2 miles awayTacos Panchos
1.3 miles awayGet exact pricing & check availability
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