Windsor House At Omni West Assisted Living Residence

Omni West Assisted Living receives a mix of reviews, highlighting various aspects of the facility and the care provided. Many reviewers praise the facility for its cleanliness, spaciousness, and the kindness and professionalism of the staff. Residents and their families appreciate the caring and personalized attention given, making residents feel special and well-cared for. The facility is noted for its welcoming and congenial atmosphere, with staff members who are truly caring and patient.

One review mentions a positive experience with the facility's enclosed courtyard, which is appreciated by those who enjoy sitting outside. However, there are concerns about the facility's ability to handle residents with more advanced stages of Alzheimer's, with one reviewer noting a negative experience due to a lack of proper training in memory care among some staff members.

The general appearance of Omni West is described as older and dated from the outside, but updated on the inside. The dining area and rooms are noted to be clean, though some rooms are considered small and there's a perception of limited activities available. Security is highlighted as very tight, ensuring a safe environment for residents.

Despite some criticisms, such as an unpleasant odor in the nursing home part and a few instances of less-than-ideal experiences, the overall sentiment is highly positive. Many reviewers highly recommend Omni West Assisted Living, emphasizing the facility's ability to make residents feel loved and the exceptional care provided by the staff.