Windsor House At Liberty Arms Assisted Living Residence

The reviews for Liberty Arms Assisted Living are largely positive, with many families expressing gratitude for the care and support their loved ones receive. Several reviewers highlight the friendly and kind staff, the clean and welcoming environment, and the engaging activities available for residents. The facility is praised for its efforts during COVID-19, keeping residents safe and families well-informed.

However, there are concerns raised about the management and some operational aspects. One review mentions a lack of respect and unethical behavior from the director, particularly in handling challenging situations with residents. Another points out issues with communication and the handling of resident transfers.

Despite these criticisms, the majority of feedback is positive. Families appreciate the compassionate care provided by staff members, the quality of food, and the overall atmosphere of the facility. The decorations and cleanliness are frequently mentioned, along with the sense of community and belonging that residents feel. The staff, including named individuals, are commended for going above and beyond in their roles, contributing to a positive experience for residents and their families.

Overall, Liberty Arms Assisted Living is described as a place where residents are well cared for, engaged, and happy. While there are areas for improvement, particularly in management and communication, the facility is highly recommended by many reviewers for those considering assisted living options.