📞 Call for pricing and availability: (800) 780-8101

Windsor House

4411 Mcallister Dr Sw, Huntsville, AL 35805

Assisted Living Memory Care Nursing Home Hospice Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(256) 837-8585

Estimated Pricing

Studio
Estimated $4,506

Price Comparison

  • Average City Price: $4,554
  • Average State Price: $3,516
  • Average National Price: $3,754


  • Windsor House Description

    Windsor House is a very large 117 bed community that offers assisted living, memory care, nursing care, hospice and rehabilitation and is about 2.8 miles outside Huntsville, Alabama and is part of the Diversicare network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 5.1 out of 10 making it the 23rd highest rated community in the city out of 24 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Huntsville

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Huntsville

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Huntsville


    Community Reviews

    4.9
    Windsor House
    Based on My Caring Plan's proprietary scoring, including 37 reviews across the web

    Ranking

  • Ranking in City: 23 out of 24 communities in Huntsville
  • Ranking in State: 424 out of 439 communities in AL
  • Facility and Grounds B

    Care B

    Staff B

    Cleanliness B


    Employee Reviews

    5.3
    Diversicare
    Based on My Caring Plan's proprietary scoring, including 777 reviews across the web

    The following insights are from employees that work in Alabama

    Employee Pay C

    Employee Staff C

    Employee Culture C



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviews express extreme dissatisfaction with the level of care, citing instances of neglect, unprofessional behavior, and unsanitary conditions. Complaints include patients not being changed or moved, leading to bedsores and discomfort, and a general lack of attention from the staff.
    • There are reports of the facility being dirty, smelling bad, and even having issues with pests. Some reviewers mentioned that the facility's conditions are hazardous, with broken equipment and safety concerns not being addressed.
    • Communication issues are highlighted, with staff described as rude, inattentive, and often unavailable when needed. There are also mentions of the administration being unresponsive to concerns and complaints.
    • On the positive side, some reviews praise the facility for its caring and attentive staff, particularly in the dementia unit and rehab services. These reviews mention a high level of care, helpful social services, and engaging activities for residents.
    • There are mixed opinions about the facility's environment, with some finding it clean and well-maintained, while others describe it as old and in need of updates.
    • A few reviews appreciate the efforts of specific departments like therapy and nursing, noting that their loved ones received excellent care and improved during their stay.

    Overall, the reviews paint a picture of a facility with significant challenges and areas needing improvement, alongside moments of positive experiences provided by dedicated staff members.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Short Stay Rehabilitation

    Complex Medical Care

    Long Term Care

    Memory Care

    Hospice Care

    Therapy Services



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 3
    Long-term quality measure rating: 3
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Oct. 16, 1987
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 117
    Total current residents: 97
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $29393


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2019-03-13 2019-04-17 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-04-10 2018-05-10 D Egress Deficiencies Install proper backup exit lighting.
    2018-04-10 2018-05-10 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2018-04-10 2018-05-10 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-25 2022-09-29 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2022-08-25 2022-09-29 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-05-29 2021-07-02 G Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-05-29 2021-07-02 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-05-29 2021-07-02 F Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2021-05-29 2021-07-02 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2021-05-29 2021-07-02 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-05-29 2021-07-02 G Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-05-29 2021-07-02 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-05-29 2021-07-02 D Quality of Life and Care Deficiencies Provide routine and 24-hour emergency dental care for each resident.
    2021-05-29 2021-07-02 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-05-29 2021-07-02 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-05-29 2021-07-02 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-05-06 2022-06-10 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-05-06 2022-06-10 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-05-06 2022-06-10 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-03-07 2019-04-11 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-05-29 2021-07-02 G Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2018-04-05 2018-05-10 D Resident Rights Deficiencies Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    2018-04-05 2018-05-10 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2018-04-05 2018-05-10 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2021-05-29 $29,393

    What is in the Neighborhood

    General Area Overview
    • The closest city is Huntsville which is 2.8 miles away and has a population of 190,582 (small city).
    • The average income is $30,117, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 82
      • Low Temperature: 43
      • Average Temperature: 64.3
      • Day Breakdown: The area gets 177 days of rain, 5 days of snow and 181 days of sun
      • Precipitation: 2.1 inches a year

    Demographic Overview
    • The median age is 38.1 years old, high compared to other cities.
    • 8.8% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 6.71% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 3% Asian, 30% Black or African-American, 5% Hispanic or Latino, and 60% White.

    Health and Safety Overview
    • The crime rate is 4.13 per 100 people which is average compared to other cities.
      • Violent Crime: 1.32 incidents per 100 people
      • Property Crime: 1.96 incidents per 100 people
      • Drug-Related Crime: 0.33 incidents per 100 people
    • The average life expectancy in zip code is 76.8 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 134.0, Moderate Days 47.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Holiday International Market
    0.4 miles away
    Walmart Neighborhood Market
    0.4 miles away
    Choi's Oriental Food & Gifts
    0.6 miles away
    Jamo's Grocery
    0.6 miles away
    La Congeneida Mexican Supermarket
    1.5 miles away

    None Found

    None Found

    Banks

    Wells Fargo
    1.3 miles away
    Regions Bank
    1.4 miles away
    Redstone Federal Credit Union
    1.6 miles away
    Regions
    1.8 miles away
    First National Bank of Pulaski
    2.0 miles away

    Hospitals

    Huntsville Hospital
    2.6 miles away
    Crestwood Medical Center
    3.6 miles away
    Madison Hospital
    7.8 miles away
    Athens-Limestone Hospital
    20.6 miles away
    North Alabama Speciality Hospital
    20.6 miles away

    Pharmacies

    Walgreens
    1.2 miles away
    CVS Pharmacy
    2.5 miles away
    Star Market Pharmacy
    3.5 miles away
    Propst
    3.5 miles away
    Kroger Pharmacy
    5.4 miles away

    Dentists

    King Dental
    3.3 miles away
    Eastview Family Dentistry
    4.3 miles away
    Family Dentistry
    4.6 miles away
    Complete Dental
    5.9 miles away
    Pignataro Dental
    7.1 miles away

    Parks

    University Park
    0.2 miles away
    Huntsville Botanical Gardens
    0.3 miles away
    Huntsville
    0.3 miles away
    Space and Rocket Center Grounds
    0.5 miles away
    Pine Park
    0.5 miles away

    None Found

    Shopping

    Parkway Place Mall
    2.5 miles away
    Bucks Family Restaurant, Phillip Gibson: Allstate Insurance
    12.2 miles away
    CH PC Repair, Free Spirit Tattoos
    13.1 miles away

    Culture

    Charger Union Theater
    0.8 miles away
    Union Grove Gallery and Meeting Hall
    1.2 miles away
    Lowe Mill ARTS and Entertainment
    1.9 miles away
    Flying monkey theater
    1.9 miles away
    Stand Up Live
    2.2 miles away

    Restaurants

    Tim's Cajun Kitchen
    0.4 miles away
    New China Buffet
    0.4 miles away
    Viet Cuisine
    0.5 miles away
    La Alemeda
    0.5 miles away
    Jamo's Cafe
    0.6 miles away

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    Google map of Windsor House

    Licensing

    This community is licensed by the state of AL. It is a large-sized community with 117 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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