📞 Call for pricing and availability: (800) 780-8101
Windsor Health And Rehabilitation Center
581 Poquonock Ave, Windsor, CT 06095
For Pricing & Availability
(800) 780-8101To Reach a Resident
(860) 688-7211Estimated Pricing
Price Comparison
Windsor Health And Rehabilitation Center Description
Windsor Health And Rehabilitation Center is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Windsor, Connecticut. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6 out of 10 making it the 3rd highest rated community in the city out of 3 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Windsor
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Windsor
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Reports of inadequate pain management and unprofessional behavior from staff, including ignoring urgent needs and hanging up on calls.
- Medication needs ignored, with patients left without necessary doses and experiencing neglect.
- Complaints about the facility's cleanliness and management, with some describing it as a "dump" and a "nightmare patient scenario."
- Concerns over patient safety, including a quadriplegic patient left on the floor after a fall and a patient advised to "just go in the bed" due to lack of a bedpan.
- Allegations of prioritizing profit over patient care, including claims of unnecessary prolongation of medical procedures for financial gain.
- Reports of staff being rude, lack of proper medical equipment, and management being disrespectful.
Positive Reviews:
- Some families reported excellent care and attentiveness from staff, contributing to full recoveries and positive stays.
- Appreciation for the facility's cleanliness, welcoming atmosphere, and the kindness of specific staff members.
- Gratitude for the support provided to families during difficult times, including allowing personal items to make patients feel comfortable.
- Positive changes noted under new private ownership, with improvements in service and staff attitude.
Mixed Reviews:
- While some families experienced compassionate and professional care, others faced neglect, unprofessionalism, and a lack of empathy from the facility's staff and management.
- Discrepancies in the quality of care, with some praising the facility for its service and others urging for thorough investigation before choosing this nursing home.
Reviews
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Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Sept. 1, 1971
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 108
Total current residents: 94
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 6
Number of
substantiated complaints: 6
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $270130
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-12-03 | 2022-01-28 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2021-12-03 | 2022-01-28 | F | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
| 2021-12-03 | 2022-01-28 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-12-03 | 2022-01-28 | D | Services Deficiencies | Meet other general requirements that are deficient. |
| 2021-12-03 | 2022-01-28 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-12-03 | 2022-01-28 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-07-11 | 2019-08-22 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-07-11 | 2019-08-22 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-07-11 | 2019-08-22 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-07-11 | 2019-08-22 | D | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2018-05-17 | 2018-07-17 | E | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
| 2018-05-17 | 2018-07-17 | E | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
| 2018-05-17 | 2018-07-17 | E | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2018-05-17 | 2018-07-17 | E | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2018-05-17 | 2018-07-17 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-05-17 | 2018-07-17 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2018-05-17 | 2018-07-17 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-05-17 | 2018-07-17 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2018-05-17 | 2018-07-17 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-25 | 2023-04-25 | G | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-08-02 | 2022-01-24 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-12-07 | 2022-02-17 | B | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-12-07 | 2022-02-17 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-12-07 | 2022-02-17 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-12-07 | 2022-02-17 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-12-07 | 2022-02-17 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-07-11 | 2022-07-11 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2022-07-11 | 2022-08-08 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-07-11 | 2022-07-11 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-07-11 | 2022-08-08 | D | Administration Deficiencies | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. |
| 2022-03-10 | 2022-05-13 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-03-10 | 2022-05-13 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-03-10 | 2022-05-13 | D | Resident Assessment and Care Planning Deficiencies | Assure that each resident’s assessment is updated at least once every 3 months. |
| 2022-03-10 | 2022-05-13 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-03-10 | 2022-05-13 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-03-10 | 2022-05-13 | H | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-03-10 | 2022-05-13 | D | Quality of Life and Care Deficiencies | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| 2022-03-10 | 2022-05-13 | D | Administration Deficiencies | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| 2022-03-10 | 2022-05-13 | D | Nutrition and Dietary Deficiencies | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| 2022-03-10 | 2022-05-13 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-09-07 | 2021-09-08 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-07-11 | 2019-08-20 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-07-11 | 2019-08-20 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2019-07-11 | 2019-08-20 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2019-07-11 | 2019-08-20 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-07-11 | 2019-08-20 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-07-11 | 2019-08-20 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-07-11 | 2019-08-20 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2019-07-11 | 2019-08-20 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2019-07-11 | 2019-08-20 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-07-11 | 2019-08-20 | E | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
| 2019-07-11 | 2019-08-20 | C | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2021-03-17 | 2021-03-22 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-05-18 | 2018-06-29 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-05-18 | 2018-06-29 | B | Resident Rights Deficiencies | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. |
| 2018-05-18 | 2018-06-29 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2018-05-18 | 2018-06-29 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-05-18 | 2018-06-29 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-05-18 | 2018-06-29 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-05-22 | $13,905 |
| 2021-09-07 | $15,000 |
| 2022-03-10 | $240,100 |
| 2023-04-25 | $15,030 |
What is in the Neighborhood
- The closest city is Windsor which is 1.4 miles away and has a population of 28,778 (mid sized town).
- The average income is $71,768, which is high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 31
- Average Temperature: 53.7
- Day Breakdown: The area gets 136 days of rain, 30 days of snow and 197 days of sun
- Precipitation: 1.2 inches a year
- The crime rate is 2.7 per 100 people which is low compared to other cities.
- Violent Crime: 0.36 incidents per 100 people
- Property Crime: 2.01 incidents per 100 people
- Drug-Related Crime: 0.03 incidents per 100 people
- The average life expectancy in zip code is 79.48 years old, which is high compared to other zip codes.
- Air Quality: Good Days 146.0, Moderate Days 34.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Price Chopper
0.1 miles awayGeissler's Supermarket
1.5 miles awayStop & Shop
1.7 miles awayWalmart Supercenter
4.4 miles awayBig Y
4.5 miles awayTransportation
Windsor
1.5 miles awayWindsor Locks
3.6 miles awayHartford
7.0 miles awayBus Stations
Day Hill and Baker Hollow
1.8 miles awayBus Stop A
6.9 miles awayBus Stop B
7.0 miles awayIron Horse
7.3 miles awayWinslow Place
8.0 miles awayBanks
Windsor Federal Savings
0.2 miles awayBank of America
1.7 miles awayPeople's United Bank
1.7 miles awayComtrust Federal Credit Union
2.7 miles awayWebster Bank
3.2 miles awayHospitals
Saint Francis Hospital and Medical Center - Mount Sinai Campus
4.9 miles awayHebrew Senior Care
5.8 miles awaySaint Francis Hospital and Medical Center
6.7 miles awayHartford Hospital
7.7 miles awayConnecticut Children's Medical Center
8.0 miles awayPharmacies
CVS Pharmacy
1.5 miles awayWalgreens
4.2 miles awayCVS
4.6 miles awayKure Rx
6.3 miles awayHealth Care Pharmacy
9.0 miles awayDentists
Bloomfield Dental Care
4.6 miles awayDental Implants Solutions of Bloomfield CT
5.0 miles awayFamily Dental Practice of Bloomfield
5.0 miles awayBright Smile America Dental Center
5.3 miles awayTooth and Gumz Dentistry
6.2 miles awayParks
Trent Drive Park
1.1 miles awayWindsor
1.1 miles awayWashington Park
1.3 miles awayPalisado Green
1.4 miles awayBroad Street Green Historic District
1.4 miles awayPlaces of Worship
First Church of Christ, Congregational
16.4 miles awayChapel on the Green
21.7 miles awayShopping
Buckland Hills Mall
7.1 miles awayCharter Oak Mall
7.4 miles awayEnfield Square
9.5 miles awayWestfarms
11.2 miles awayTower Square Mall
16.5 miles awayCulture
Summerwind Performing Arts Center
4.2 miles awayLincoln Theater
5.5 miles awayAlfred C. Fuller Music Center
5.6 miles awayWilde Auditorium
5.7 miles awayMillard Auditorium
5.7 miles awayRestaurants
Buffalo Wild Wings
0.3 miles awayChina Sea
0.3 miles awayCourtyard restaurant
0.4 miles awayReverend's Restaurant
0.5 miles awayJim's Pizzaria
1.1 miles awayGet exact pricing & check availability
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