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Windsor Estates Of St Charles Snal

2150 West Randolph St, Saint Charles, MO 63301

Independent Living Assisted Living Memory Care Nursing Home Respite Care Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(636) 946-4966

Estimated Pricing

Studio
Estimated $4,363
One Bedroom
Estimated $5,495
Two Bedroom
Estimated $6,759

Price Comparison

  • Average City Price: $5,561
  • Average State Price: $5,001
  • Average National Price: $4,181


  • Windsor Estates Of St Charles Snal Description

    Windsor Estates Of St Charles Snal is a large 90 bed community that offers independent living, assisted living, memory care, nursing care, respite care and rehabilitation and is located in Saint Charles, Missouri. Residents who live at the facility are able to choose from a range of studio, one-bedroom and two-bedroom room layouts.

    The community has an average rating of 7.3 out of 10 making it the 5th highest rated community in the city out of 9 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Saint Charles

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Saint Charles

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Saint Charles

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Saint Charles


    Community Reviews

    7.2
    Windsor Estates Of St Charles Snal
    Based on My Caring Plan's proprietary scoring, including 125 reviews across the web

    Ranking

  • Ranking in City: 5 out of 9 communities in Saint Charles
  • Ranking in State: 578 out of 903 communities in MO
  • Food and Dining A

    Value for Price A

    Activities B

    Facility and Grounds A

    Care B

    Staff A

    Cleanliness A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Windsor Estates has received mixed reviews from residents and their families. Some have praised the facility for its helpful staff, home-like feeling, and the variety of activities and care levels available. Positive comments highlight the facility's cleanliness, caring environment, and the improvements in residents' quality of life after moving in. Special mentions were made about the facility's location next to a beautiful park, affordable apartments, and veteran discounts.

    However, several concerns have been raised regarding the management and care quality at Windsor Estates. Issues include problems with billing and refunds, with one family experiencing repeated billing to a deceased resident and another not receiving a refund for unused rent. Communication problems were noted, including difficulty in contacting staff and lack of information about ongoing events. There were also serious allegations of neglect, such as residents not receiving timely assistance after falls, and understaffing leading to inadequate care. Concerns about the physical condition of some rooms in the skilled nursing facility were mentioned, alongside dissatisfaction with the handling of vendor payments.

    One review expressed a significant improvement in the facility, mentioning new ideas and happy residents. Yet, others have shared distressing experiences, including a resident's family having to involve the police for emergency assistance due to staff unavailability. Additionally, there are reports of the facility closing and laying off staff, alongside complaints about unfair work practices and concerns over medication management.

    Overall, while some reviews reflect a positive experience with Windsor Estates, a considerable number of reviews raise serious concerns about management practices, staff responsiveness, and resident care quality.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Managing medication

    Medication management

    24/7 skilled nursing support

    Dedicated therapy team of registered nurses, nurse practitioners and a variety of certified specialists

    Speech therapy, physical therapy and occupational therapy

    Medical and specialist support


    Services

    Assistance as needed with activities of daily living, including bathing, dressing, grooming and eating

    Wellness programming

    Housekeeping

    Laundry

    Maintenance

    Individualized treatment plans


    Activities

    Programs for social, educational and recreational enrichment

    Religious services

    Arts and crafts center

    Social, educational and recreational events

    Special event programming

    Special events and social activities


    Community Amenities

    Club Lounge

    Fitness Center

    Golf course nearby

    Golf nearby

    Housekeeping

    Laundry


    Room Amenities

    1-bedroom furnished apartment home

    Furnished room

    Comfortable, inviting accommodations

    Cable satellite TV

    Wi-Fi

    Internet access


    Dining

    Meals and snacks

    Dining plan that includes daily continental breakfast, plus 15 additional meals each month

    Bistro

    Daily continental breakfast


    Transportation

    Transportation to medical appointments and for scheduled group activities

    Transportation services



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 2
    Long-term quality measure rating: 2
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Dec. 3, 1992
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 66
    Total current residents: 59
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 7
    Number of substantiated complaints: 73
    Number of payment denials: 3
    Number of fines: 3
    Total cost of fines: $239658


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-07-13 2022-10-11 F Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2022-07-13 2022-12-06 F Emergency Preparedness Deficiencies Establish policies and procedures including evacuation.
    2022-07-13 2022-12-06 F Emergency Preparedness Deficiencies Establish roles under a Waiver declared by secretary.
    2022-07-13 2022-10-11 C Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2022-07-13 2022-12-06 E Construction Deficiencies Meet requirements for sections of health care facilities separated by fire resistive construction.
    2022-07-13 2022-12-06 F Egress Deficiencies Install proper backup exit lighting.
    2022-07-13 2022-12-06 E Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2022-07-13 2022-10-11 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-07-13 2022-12-06 E Smoke Deficiencies Provide properly protected cooking facilities.
    2022-07-13 2022-10-11 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-07-13 2022-10-11 F Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2022-07-13 2022-10-11 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-07-13 2022-12-06 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2022-07-13 2022-12-06 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-07-13 2022-10-11 E Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2022-07-13 2022-10-11 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2022-07-13 2022-12-06 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.
    2022-07-13 2022-10-11 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2022-07-13 2022-12-06 E Smoke Deficiencies Meet other general requirements.
    2022-07-13 2022-10-11 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2021-08-10 2021-08-16 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-08-22 2019-10-01 F Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2019-08-22 2019-10-01 E Construction Deficiencies Use approved construction type or materials.
    2019-08-22 2019-10-01 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-08-22 2019-10-01 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-08-22 2019-10-01 D Smoke Deficiencies Provide properly protected cooking facilities.
    2019-08-22 2019-10-01 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-08-22 2019-10-01 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-08-22 2019-10-01 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2019-08-22 2019-10-01 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-08-22 2019-10-01 E Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2019-08-22 2019-10-01 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-08-22 2019-10-01 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2018-07-19 2018-08-31 C Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2018-07-19 2018-08-31 C Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2018-07-19 2018-08-31 C Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2018-07-19 2018-08-31 F Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2018-07-19 2018-08-31 E Construction Deficiencies Meet requirements for sections of health care facilities separated by fire resistive construction.
    2018-07-19 2018-08-31 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2018-07-19 2019-01-16 E Egress Deficiencies Have exits that are accessible at all times.
    2018-07-19 2018-08-31 D Egress Deficiencies Install proper backup exit lighting.
    2018-07-19 2018-08-31 D Egress Deficiencies Have properly located and lighted "Exit" signs.
    2018-07-19 2018-08-31 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2018-07-19 2018-08-31 D Smoke Deficiencies Provide properly protected cooking facilities.
    2018-07-19 2018-08-31 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2018-07-19 2018-08-31 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2018-07-19 2018-08-31 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-07-19 2018-08-31 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-07-19 2018-08-31 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2018-07-19 2018-08-31 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2018-07-19 2018-08-31 E Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2018-07-19 2019-01-16 E Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2018-07-19 2018-08-31 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-07-19 2018-08-31 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-07-19 2018-08-31 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Fines

    Fine Date Fine Amount
    2021-08-10 $173,373
    2021-10-06 $205,041
    2021-10-06 $173,373
    2022-07-13 $19,617
    2022-07-13 $30,180
    2023-01-18 $15,000

    Denials

    Denial Date Payment Denial Days
    2019-05-28 24
    2021-10-06 77
    2022-07-13 128
    2023-01-18 63

    What is in the Neighborhood

    General Area Overview
    • The closest city is Saint Charles which is 1.1 miles away and has a population of 65,794 (large town).
    • The average income is $70,395, which is high compared to other zip codes.
    • Weather
      • High Temperature: 80
      • Low Temperature: 32
      • Average Temperature: 58.0
      • Day Breakdown: The area gets 148 days of rain, 20 days of snow and 195 days of sun
      • Precipitation: 2.1 inches a year

    Demographic Overview
    • The median age is 34.9 years old, average compared to other cities.
    • 6.35% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 7.67% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 4% Asian, 9% Black or African-American, 5% Hispanic or Latino, and 79% White.

    Health and Safety Overview
    • The average life expectancy in zip code is 79.93 years old, which is high compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Schnucks
    1.5 miles away
    Aldi
    2.0 miles away
    Sam's Club
    2.5 miles away
    Walmart Supercenter
    2.6 miles away
    Marsell's Market
    2.6 miles away

    None Found

    Bus Stations

    West Randolph Street and Oxford Place
    0.1 miles away
    Hawthorn Avenue and Gallaher Avenue
    0.2 miles away
    Sixth Street and Broadway Avenue
    0.4 miles away
    Hawthorne Avenue and Park Avenue
    0.4 miles away
    Forth Street and Tecumseh Street
    0.5 miles away

    Banks

    Commerce Bank
    1.3 miles away
    Regions Bank
    1.6 miles away
    New Frontier
    2.1 miles away
    GeneralBytes two-way bitcoin kiosk
    2.2 miles away
    UMB Bank
    2.8 miles away

    Hospitals

    SSM Health St. Joseph Hospital - St. Charles
    1.3 miles away
    SSM Health Rehabilitation – Bridgeton
    4.2 miles away
    DePaul Health Center
    4.2 miles away
    Barnes-Jewish St. Peters Hospital
    5.0 miles away
    Ranken Jordan Pediatric Bridge Hospital
    7.1 miles away

    Pharmacies

    CVS Pharmacy
    1.6 miles away
    Walgreens
    2.2 miles away
    Schnucks Pharmacy
    7.8 miles away
    CVS
    9.2 miles away
    Krummenacher Pharmacy
    9.4 miles away

    Dentists

    Elm Dental Care
    2.2 miles away
    Key West Dental
    2.9 miles away
    Scanlon Family Dental
    5.5 miles away
    Niehaus Family Dentistry
    7.3 miles away
    Mid Rivers Dental Group
    7.4 miles away

    Parks

    Blanchette Park
    0.0 miles away
    Rau Garden
    0.1 miles away
    Eco Park
    0.6 miles away
    Saint Charles
    0.8 miles away
    Jaycee Park
    0.9 miles away

    Places of Worship

    First Unitarian Church of Alton
    17.4 miles away

    Shopping

    St Louis Outlet Mall
    3.8 miles away
    Mid Rivers Mall
    6.9 miles away
    Chesterfield Mall
    11.0 miles away
    Plaza Frontenac
    12.4 miles away
    St. Louis Premium Outlets
    12.7 miles away

    Culture

    Foundry Art Centre
    1.1 miles away
    Performing Arts Center
    1.2 miles away
    Hollywood Casino Amphitheatre
    3.8 miles away
    Thomas Hunter Jr. Memorial Thatre
    9.8 miles away
    James J Eagan Center Theatre
    10.1 miles away

    Restaurants

    Waffle House
    0.6 miles away
    Taiaynas Pizza
    1.2 miles away
    Burger Underground
    1.2 miles away
    Novellus
    1.2 miles away
    Lion's Choice
    2.0 miles away

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    Google map of Windsor Estates Of St Charles Snal

    Licensing

    This community is licensed by the state of MO. It is a large-sized community with 90 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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