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Windsor Cypress Gardens

9025 Colorado Avenue, Riverside, CA 92503

Nursing Home
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(951) 688-3636

Estimated Pricing

Studio
Estimated $5,412

Price Comparison

  • Average City Price: $5,619
  • Average State Price: $7,474
  • Average National Price: $7,508

    • Windsor Cypress Gardens Description

    Windsor Cypress Gardens is a community that offers nursing care and is about 3.0 miles outside the town of Pedley, California. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 5.9 out of 10 making it the 49th highest rated community in the city out of 56 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Riverside

    Community Reviews

    6.3
    Windsor Cypress Gardens
    Based on My Caring Plan's proprietary scoring, including 70 reviews across the web

    Ranking

  • Ranking in City: 48 out of 62 communities in Riverside
  • Ranking in State: 3083 out of 3640 communities in CA

    • Food and Dining C

    Facility and Grounds B

    Care B

    Staff B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Several reviews report neglect, including missed meals, unadministered pain medication, and patients left screaming all night.
    • Instances of theft, specifically a gold ring taken from a patient.
    • Reports of negligence leading to severe health consequences, including a fall that resulted in a patient's death.
    • Complaints about understaffing, with patients left unattended for extended periods.
    • Unprofessional behavior from staff, including rudeness and lack of compassion.
    • Facility conditions and practices described as unacceptable, with calls for the place to be shut down.
    • Denial of staff time off and issues with the building's condition.

    Positive Reviews:

    • Some visitors and patients report a positive experience, highlighting hardworking and courteous staff.
    • Compliments to specific staff members for their care and support.
    • Recognition of the facility's cleanliness and quality of food.
    • Appreciation for the facility's efforts in patient recovery and activities provided.

    Mixed Reviews:

    • One review acknowledges the challenges of providing care in a facility setting, noting that not all patient needs can be met instantly due to prioritization of emergencies.
    • While some staff members are praised for their dedication, others are criticized for their attitude and behavior.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5

    Nursing Home Overview

    Participation date: Nov. 1, 1971
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 120
    Total current residents: 105
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 6
    Number of substantiated complaints: 23
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $21815

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2019-11-14 2019-12-30 D Construction Deficiencies Use approved construction type or materials.
    2019-11-14 2019-12-30 E Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-11-14 2019-12-30 C Smoke Deficiencies Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    2019-11-14 2019-12-30 D Smoke Deficiencies Properly provide smoke detection systems in areas open to corridors.
    2019-11-14 2019-12-30 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-11-14 2019-12-30 C Smoke Deficiencies Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    2019-11-14 2019-12-30 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-11-14 2019-12-30 D Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2019-11-14 2019-12-30 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-11-14 2019-12-30 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2019-11-14 2019-12-30 D Miscellaneous Deficiencies Have restrictions on the use of portable space heaters.
    2019-11-14 2019-12-30 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-11-14 2019-12-30 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2019-11-14 2019-12-30 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-11-14 2019-12-30 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-11-14 2019-12-30 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
    2018-12-18 2018-12-31 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2018-12-18 2018-12-31 D Smoke Deficiencies Provide properly protected cooking facilities.
    2018-12-18 2018-12-31 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2018-12-18 2018-12-31 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-12-18 2018-12-31 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2017-11-01 2017-12-04 D Construction Deficiencies Use approved construction type or materials.
    2017-11-01 2017-12-04 D Smoke Deficiencies Provide properly protected cooking facilities.
    2017-11-01 2017-12-04 D Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2017-11-01 2017-12-04 E Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2017-11-01 2017-12-04 C Smoke Deficiencies Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    2017-11-01 2017-12-04 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2017-11-01 2017-12-04 C Smoke Deficiencies Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    2017-11-01 2017-12-04 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2017-11-01 2017-12-04 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2017-11-01 2017-12-04 D Miscellaneous Deficiencies Have restrictions on the use of highly flammable decorations.
    2017-11-01 2017-12-04 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2017-11-01 2017-12-04 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-27 2023-07-27 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-06-06 2023-07-06 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-06-05 2023-07-05 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-05-24 2023-06-24 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2023-05-22 2023-06-22 E Environmental Deficiencies Make sure that a working call system is available in each resident's bathroom and bathing area.
    2023-04-14 2023-04-28 E Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2023-04-05 2023-05-04 K Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-04-05 2023-05-04 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-03-16 2023-03-29 D Resident Rights Deficiencies Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    2023-03-16 2023-03-29 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-03-15 2023-03-29 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2023-03-15 2023-03-29 E Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2023-03-15 2023-03-29 D Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2023-03-10 2023-03-16 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-02-21 2023-03-21 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-01-17 2023-02-17 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-01-17 2023-02-17 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-12-22 2023-01-17 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-11-29 2022-12-17 D Resident Rights Deficiencies Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    2022-11-29 2022-12-17 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-11-29 2022-12-17 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-11-29 2022-12-17 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-11-29 2022-12-17 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-11-29 2022-12-17 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-11-10 2022-12-10 D Resident Rights Deficiencies Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    2022-08-19 2022-09-19 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-08-05 2022-09-05 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-08-05 2022-09-05 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2019-10-25 2019-12-04 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-10-25 2019-12-04 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-10-25 2019-12-04 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2019-10-25 2019-12-04 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2019-10-25 2019-12-04 B Environmental Deficiencies Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
    2022-05-18 2022-06-18 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-05-18 2022-06-18 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2021-08-16 2021-09-14 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-08-16 2021-08-27 D Environmental Deficiencies Keep all essential equipment working safely.
    2018-10-12 2018-11-19 E Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2018-10-12 2018-11-19 D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2018-10-12 2018-11-19 B Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2018-10-12 2018-11-19 D Resident Assessment and Care Planning Deficiencies PASARR screening for Mental disorders or Intellectual Disabilities
    2018-10-12 2018-11-19 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2018-10-12 2018-11-19 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-10-12 2018-11-19 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-10-12 2018-11-19 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2018-10-12 2018-11-19 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2018-10-12 2018-11-19 D Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    2018-10-12 2018-11-19 E Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2018-10-12 2018-11-19 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-10-12 2018-11-19 B Environmental Deficiencies Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
    2018-10-12 2018-11-19 D Environmental Deficiencies Make sure that a working call system is available in each resident's bathroom and bathing area.
    2020-12-01 2021-01-05 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2020-12-01 2021-01-05 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2020-10-14 2020-11-03 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-10-07 2020-11-24 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2020-08-05 2020-09-04 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2017-10-12 2017-11-15 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2017-10-12 2017-11-15 D Resident Assessment and Care Planning Deficiencies Completely assess the resident at least every twelve months.
    2017-10-12 2017-11-15 E Resident Assessment and Care Planning Deficiencies Assure that each resident’s assessment is updated at least once every 3 months.
    2017-10-12 2017-11-15 E Quality of Life and Care Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2017-10-12 2017-11-15 E Environmental Deficiencies Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
    2017-10-12 2017-11-15 D Pharmacy Service Deficiencies Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
    2017-10-12 2017-11-15 D Pharmacy Service Deficiencies Ensure that residents are safe from serious medication errors.
    2017-10-12 2017-11-15 E Pharmacy Service Deficiencies Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
    2017-10-12 2017-11-15 E Pharmacy Service Deficiencies Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
    2017-10-12 2017-11-15 B Environmental Deficiencies Provide bedrooms that hold no more than 4 residents per room.

    Fines

    Fine Date Fine Amount
    2019-01-31 $10,650
    2020-08-05 $7,100
    2020-10-07 $7,100
    2021-08-16 $7,615
    2021-08-16 $11,715

    What is in the Neighborhood

    General Area Overview
    • The closest city is Pedley which is 3.0 miles away and has a population of 12,672 (small town).
    • The average income is $58,978, which is average compared to other zip codes.
    • Weather
      • High Temperature: 85
      • Low Temperature: 59
      • Average Temperature: 71.8
      • Day Breakdown: The area gets 46 days of rain and 318 days of sun
      • Precipitation: 0.5 inches a year

    Demographic Overview
    • The median age is 31.4 years old, very low compared to other cities.
    • 3.84% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 21.58% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 6% Asian, 5% Black or African-American, 36% Hispanic or Latino, and 50% White.

    Health and Safety Overview
    • The average life expectancy in zip code is 79.04 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 49.0, Moderate Days 110.0, Unhealthy for Sensitive Groups Days 57.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 5.0

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    0.4 miles away
    El Tapatio Market
    0.5 miles away
    Cardenas Market
    0.6 miles away
    Stater Bros.
    0.8 miles away
    Food 4 Less
    0.8 miles away

    None Found

    None Found

    Banks

    Bank of America
    1.1 miles away
    Union Bank
    1.5 miles away
    BBVA
    1.9 miles away
    Chase Bank Drive-Thru ATM
    1.9 miles away
    Chase
    2.0 miles away

    Hospitals

    Parkview Community Hospital
    0.9 miles away
    Riverside University Health System - Arlington Mental Health Facility
    1.5 miles away
    Kaiser Permanente Riverside Medical Center
    2.5 miles away
    Riverside Medical Center (Urgent)
    3.0 miles away
    Pacific Grove Hospital
    3.4 miles away

    Pharmacies

    Rite Aid
    0.5 miles away
    Arlington Medica Pharmacy
    0.9 miles away
    CVS Pharmacy
    1.5 miles away
    Walgreens
    2.8 miles away
    Riverwalk HealthMart Pharmacy
    3.7 miles away

    Dentists

    Tropic Dental
    0.5 miles away
    Van Buren Dental Group
    1.1 miles away
    Mohamed Hassan, DDS, MS
    1.1 miles away
    Pacific Dental Clinic
    1.4 miles away
    Dental Kidz Club
    1.8 miles away

    Parks

    Don Lorenzi Park
    0.5 miles away
    John Bryant Park
    0.6 miles away
    El Dorado Open Space
    0.7 miles away
    Hunt Park
    0.7 miles away
    Challen Park
    0.8 miles away

    Places of Worship

    Saint Frances of Rome Catholic Church
    19.6 miles away

    Shopping

    Wal Mart
    5.1 miles away
    Moreno Valley Mall
    10.0 miles away
    Ontario Mills
    10.8 miles away
    Palm Plaza Moreno Valley
    12.3 miles away
    Victoria Gardens
    12.6 miles away

    Culture

    Amphitheater
    3.4 miles away
    Hole Memorial Auditorium
    3.6 miles away
    Brandstater Gallery
    3.7 miles away
    Jurupa Cultural Center
    5.3 miles away
    Theater
    7.1 miles away

    Restaurants

    Mr. Taco
    0.3 miles away
    Baja Mar
    0.3 miles away
    Flo's Farmhouse Cafe
    0.3 miles away
    Shakey's Pizza Parlor
    0.4 miles away
    R Burgers
    0.4 miles away

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    Google map of Windsor Cypress Gardens

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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