Windsong Memory Care at Eola Hills

Positive Reviews:

• Many employees express that it's the best company they've worked for, highlighting genuine care for both residents and staff.
• Visitors and family members commend the facility for its cleanliness, friendly staff, and the excellent care provided to residents.
• Rebecca and the community received praise for being great and very beautiful.
• Several reviews highlight the wonderful job the facility does in caring for residents, noting significant improvements over other local facilities.
• The staff is described as kind, patient, and attentive, with a special mention of the excellent food service and the clean, cheerful facility.
• Activities and outings are appreciated for being varied and appropriate, especially for residents with memory impairment.
• The facility's mission of providing a Montessori way of living is seen as a positive aspect, contributing to a lively environment.
• Communication with families is prompt, ensuring they are informed of any issues or events concerning their loved ones.
• The team is praised for making significant strides in memory care, with the facility being described as the best in Salem for memory care.

Negative Reviews:

• One visitor reported a disappointing experience with the meal quality during a holiday visit, noting dried out chicken and overcooked vegetables.
• A former employee strongly advised against considering the facility for family members or employment, citing issues such as short staffing, unhelpful management, and poor quality of care.
• Another review criticized the facility for a lack of genuine care from the staff towards residents, specifically calling out the administration for prioritizing image over substance.
• A brief review labeled the place as "Pathetic" without further elaboration.