📞 Call for pricing and availability: (800) 780-8101
Windcrest Health And Rehab
2455 Lowell Road, Springdale, AR 72764
For Pricing & Availability
(800) 780-8101To Reach a Resident
(479) 756-9000Estimated Pricing
Price Comparison
Windcrest Health And Rehab Description
Windcrest Health And Rehab is a large 70 bed community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in Springdale, Arkansas. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.6 out of 10 making it the 6th highest rated community in the city out of 1 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Springdale
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Springdale
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Springdale
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Springdale
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- One reviewer strongly advises against the facility, citing a lack of response from nurses, poor meal management, and issues with quarantine procedures.
- Another review mentions severe neglect, including bed sores, lack of hygiene care, and inappropriate handling of a resident's mobility and belongings.
- Concerns were raised about the care in the memory unit, with allegations of residents being mistreated and not receiving proper medical attention.
- Issues with the facility's administration were highlighted, particularly the lack of trust and honesty from the administrator.
- Complaints about the facility being old, slow response times to call lights, and staff being there just for the paycheck were mentioned.
- One reviewer shared a distressing experience regarding their mother's fall, lack of communication about her injuries, and perceived unprofessionalism from the staff.
Positive Reviews:
- Several reviews praise the facility for its compassionate and caring staff, clean environment, and the absence of the typical "nursing home odor."
- Particular commendation was given to the ADON for her role in ensuring quality patient care and to the facility for being COVID-free throughout 2020 and 2021.
- Family members of residents have noted significant improvements in their loved ones due to the therapy and care received.
- Staff members express their love for working at the facility, highlighting a great work environment and administration.
- The social worker at the facility was specifically mentioned for going above and beyond in meeting a family's needs.
Mixed Reviews:
- While some reviews highlight the facility's cleanliness and the staff's dedication, others point out significant concerns regarding resident care and management integrity.
- The facility's age and infrastructure were mentioned both as a charm by some and a drawback by others, particularly concerning the speed of service and modern amenities.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Nursing Home Overview
Participation
date: June 15, 2001
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 70
Total current residents: 58
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2021-05-03 | 2021-06-05 | F | Egress Deficiencies | Install proper backup exit lighting. |
2021-05-03 | 2021-06-05 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
2021-05-03 | 2021-06-05 | F | Smoke Deficiencies | Have an alternate power supply for its alarm system. |
2021-05-03 | 2021-06-05 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
2021-05-03 | 2021-06-05 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
2019-10-28 | nan | B | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
Health Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-03-30 | 2023-04-29 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
2022-07-29 | 2022-08-26 | E | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
2022-07-29 | 2022-08-26 | E | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
2022-07-29 | 2022-08-26 | D | Resident Assessment and Care Planning Deficiencies | Assure that each resident’s assessment is updated at least once every 3 months. |
2022-07-29 | 2022-08-26 | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
2022-07-29 | 2022-08-26 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2022-07-29 | 2022-08-26 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2022-07-29 | 2022-08-26 | E | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
2022-07-29 | 2022-08-26 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
2022-07-29 | 2022-08-26 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2022-07-29 | 2022-08-26 | E | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
2022-07-29 | 2022-08-26 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2022-07-29 | 2022-08-26 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
2022-07-29 | 2022-08-26 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
2022-07-29 | 2022-08-26 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2022-07-29 | 2022-08-26 | F | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
2021-09-29 | 2021-10-22 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2021-05-07 | 2021-06-05 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
2021-05-07 | 2021-06-05 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
2021-05-07 | 2021-06-05 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
2021-05-07 | 2021-06-05 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2021-05-07 | 2021-06-05 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
2021-05-07 | 2021-06-05 | E | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
2021-05-07 | 2021-06-05 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
2019-10-31 | 2019-11-30 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
2019-10-31 | 2019-11-30 | E | Quality of Life and Care Deficiencies | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. |
2019-10-31 | 2019-11-30 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
2019-10-31 | 2019-11-30 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. |
2019-10-31 | 2019-11-30 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2019-10-31 | 2019-11-30 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
What is in the Neighborhood
- The closest city is Springdale which is 1.4 miles away and has a population of 77,859 (large town).
- The average income is $49,484, which is low compared to other zip codes.
- Weather
- High Temperature: 81
- Low Temperature: 38
- Average Temperature: 60.8
- Day Breakdown: The area gets 163 days of rain, 13 days of snow and 188 days of sun
- Precipitation: 2.6 inches a year
- The median age is 31.8 years old, very low compared to other cities.
- 4.22% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 24.82% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 1% Asian, 2% Black or African-American, 33% Hispanic or Latino, and 62% White.
- The crime rate is 6.54 per 100 people which is high compared to other cities.
- Violent Crime: 1.66 incidents per 100 people
- Property Crime: 3.32 incidents per 100 people
- Drug-Related Crime: 0.9 incidents per 100 people
- The average life expectancy in zip code is 77.92 years old, which is average compared to other zip codes.
- Air Quality: Good Days 189.0, Moderate Days 10.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Harps
0.8 miles away10Box Cost Plus
2.2 miles awayWalmart Neighborhood Market
2.8 miles awayWalmart Supercenter
2.8 miles awayAldi
2.8 miles awayNone Found
Bus Stations
NWACC Springdale
2.0 miles awayORT NWACC WC
4.8 miles awayNWA Multinetwork Bus Stop
5.5 miles awayWalmart
5.9 miles awayUptown Campus
6.2 miles awayBanks
Armstrong Bank
2.4 miles awayArvest Bank
3.0 miles awayLegacy National Bank
3.2 miles awayArvest
3.3 miles awayToday's Bank
3.7 miles awayHospitals
Northwest Medical Center
1.7 miles awayArkansas Children's Northwest
4.2 miles awayVantage Point of Northwest Arkansas
5.4 miles awayWillow Creek Women's Hospital
5.6 miles awayPhysicians' Specialty Hospital
5.8 miles awayPharmacies
Lowell Pharmacy
3.2 miles awayHeartland Pharmacy
5.3 miles awayCollier's Drug
5.3 miles awayCollier Drug Stores
5.5 miles awayWalgreens
5.7 miles awayDentists
Whitlock Orthodontics
2.0 miles awaySmile Shoppe Pediatric Dentistry
4.7 miles awayVarner Family Dentistry
5.8 miles awayPremier Dental
5.8 miles awayBrad Jones, DDS
5.9 miles awayParks
JB Hunt Park
1.0 miles awayForrest Bowen Park
1.1 miles awayShiloh Memorial Park
1.3 miles awayBayyari Park
1.3 miles awayWalter Turnbow Park
1.4 miles awayNone Found
Shopping
Northwest Arkansas Mall
5.3 miles awayShops at Joyce
5.7 miles awayThe Collection at Old Wire
5.9 miles awayPinnacle Hills Promenade
7.2 miles awayQuarter Shopping Center
8.8 miles awayCulture
Arts Center of the Ozarks
1.6 miles awaySpringdale High School Performing Arts Center
1.6 miles awayWalmart Amp
7.2 miles awayMandrell Amphitheater
7.6 miles awayThe Art Experience
7.9 miles awayRestaurants
A Q Chicken House
0.8 miles awaySzechuan House
2.5 miles awayAzul Tequila Mexican Cuisine
2.7 miles awayMJ Pizzaria
3.0 miles awayApplebee's Neighborhood Grill & Bar
3.2 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of AR. It is a large-sized community with 70 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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