Wilton Meadows Health Care Cen

Wilton Meadows has received a mix of reviews from residents and their families. Many have praised the staff for being kind, caring, and professional, highlighting their efforts to ensure residents are well taken care of. The facility has been recommended for both rehab and long-term care, with special mentions of the pleasant atmosphere and the hands-on approach of the administrator, Ellen Casey. Activities such as gardening and social gatherings have been positively noted, contributing to a lively and engaging environment for the residents.

However, there have been significant concerns raised about the quality of care and communication. Some reviews have mentioned inadequate response times to residents' needs, including long waits for assistance to the toilet and poor communication regarding scheduled meetings. There have been reports of neglect, with instances of residents being dropped, not being properly cleaned, and losing personal items. The facility's cleanliness and odor have also been criticized, alongside the attitude of some staff members.

Despite these issues, there are positive remarks about the facility's cleanliness, the dedication of the staff, and the quality of the physical therapy provided. The social director and the admissions team have received special commendations for their hard work and helpfulness. Yet, some reviews strongly advise against choosing Wilton Meadows, citing experiences of neglect and abuse.

In summary, while Wilton Meadows has been praised for its caring staff and engaging environment, there are serious concerns about aspects of care and communication that potential residents and their families should consider.