Wilson Manor

Residents and their families have shared overwhelmingly positive experiences at Wilson Manor, highlighting the facility's friendliness, cleanliness, and the quality of care services. Many appreciate the inclusion of activities and the sense of community, with one family noting the comfort their loved one felt, to the extent of considering it their final home. The ability to keep pets, such as puppies, is also a cherished aspect for some residents.

The food at Wilson Manor receives high praise for being wonderful and homecooked, contributing to the overall value for money. Activities like Bingo are popular, and the staff's efforts to encourage participation are well-regarded.

Communication with families is highlighted as a strong point, with staff being described as nice, caring, and especially helpful. Housekeeping and laundry services are provided weekly, though there have been minor issues with lost items. The range of activities offered is appreciated, enhancing the residents' experience.

However, there are mixed reviews about the management and staff at some facilities, with a few noting a lack of knowledge or perceived snobbiness from those in charge. Despite this, many families would recommend these facilities to others, citing the welcoming atmosphere and the feeling of being treated like family.

Concerns have been raised about the cost of living in some communities, with prices being described as expensive and services being charged a la carte. Additionally, there are suggestions for improving benefits and salaries for staff to reduce turnover and reviewing meal sizes and options.

On a more serious note, one review expressed disappointment with the handling of a resident's medication, leading to a hospitalization and the facility's refusal to readmit the resident. This contrasts sharply with the numerous accounts of loving, compassionate care and the high marks given for cleanliness, activities, and staff attentiveness.

Overall, the reviews paint a picture of caring, welcoming communities that strive to provide a safe, enjoyable living environment for seniors, though there is room for improvement in certain areas.