📞 Call for pricing and availability: (800) 780-8101
Willowwood Healthcare And Rehabilitation
4595 Cantrell Road, Flowery Branch, GA 30542
For Pricing & Availability
(800) 780-8101To Reach a Resident
(770) 967-2070Estimated Pricing
Price Comparison
Willowwood Healthcare And Rehabilitation Description
Willowwood Healthcare And Rehabilitation is a large 100 bed community that offers assisted living, nursing care and rehabilitation and is located in the small town of Flowery Branch, Georgia. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 4.9 out of 10 making it the highest rated community in the city. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Flowery Branch
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the senior living facility present a mixed picture, with some highlighting positive experiences and others expressing serious concerns. A few reviewers commend the staff for their dedication and the positive changes observed under new management, noting improvements in care and communication. One reviewer specifically praised the facility for helping their father achieve sobriety and happiness, while another shared a heartwarming story of their mother's significant recovery and early discharge thanks to the care received.
Conversely, numerous reviews raise alarming issues about the facility, including neglect, unsanitary conditions, and instances of abuse. Complaints of roach infestations, unattended residents, and inadequate food quality are recurrent themes. Some reviewers describe the facility as being in disrepair, with leaking roofs and a crumbling parking lot. There are also reports of staff being rude, incompetent, or even abusive towards residents. One review mentions a particularly distressing incident involving physical abuse from a nurse.
Several reviewers express regret for choosing this facility for their loved ones, citing a lack of proper care and attention. Concerns about the facility's administration and the need for better leadership and staff support are also mentioned. The negative experiences shared include residents being left unattended for long periods, issues with medication and appointment management, and overall neglect.
While there are a few positive testimonials about the care and environment, the overwhelming number of negative reviews highlight serious concerns that potential residents and their families should consider. The contrasting experiences suggest that while some find the facility satisfactory, many others encounter significant problems that impact the well-being of their loved ones.
Reviews
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Health
Services
Activities
Room Amenities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 1
Long-term quality measure rating:
2
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: Oct. 1, 1984
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 100
Total current residents: 95
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 9
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-06 | 2022-12-21 | D | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2022-11-06 | 2022-12-21 | D | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2022-11-06 | 2022-12-21 | D | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2022-11-06 | 2022-12-21 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2022-11-06 | 2022-12-21 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-11-06 | 2022-12-21 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-06-02 | 2021-07-12 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-09-13 | 2018-10-28 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2018-09-13 | 2018-10-28 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2018-09-13 | 2018-10-28 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2018-09-13 | 2018-10-28 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-09-13 | 2018-10-28 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-06 | 2022-12-21 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-11-06 | 2022-12-21 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-11-06 | 2022-12-21 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-11-06 | 2022-12-21 | E | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2022-11-06 | 2022-12-21 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-11-06 | 2022-12-21 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-11-06 | 2022-12-21 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-11-06 | 2022-12-21 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-11-06 | 2022-12-21 | E | Nutrition and Dietary Deficiencies | Have a policy regarding use and storage of foods brought to residents by family and other visitors. |
| 2022-11-06 | 2022-12-21 | F | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
| 2022-11-06 | 2022-12-21 | E | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2022-11-06 | 2022-12-21 | F | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2022-11-06 | 2022-12-21 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-01-27 | 2022-03-13 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-01-27 | 2022-03-13 | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2022-01-27 | 2022-03-13 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-06-04 | 2021-07-12 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-06-04 | 2021-07-12 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-09-13 | 2018-10-28 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2018-09-13 | 2018-10-28 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-09-13 | 2018-10-28 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2018-09-13 | 2018-10-28 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-09-13 | 2018-10-28 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2018-09-13 | 2018-10-28 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-09-13 | 2018-10-28 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-11-09 | $23,429 |
What is in the Neighborhood
- The closest city is Flowery Branch which is 1.0 miles away and has a population of 6,683 (very small town).
- The average income is $76,615, which is high compared to other zip codes.
- Weather
- High Temperature: 83
- Low Temperature: 44
- Average Temperature: 65.2
- Day Breakdown: The area gets 183 days of rain, 4 days of snow and 176 days of sun
- Precipitation: 3.1 inches a year
- The crime rate is 3.46 per 100 people which is average compared to other cities.
- Violent Crime: 0.28 incidents per 100 people
- Property Crime: 1.42 incidents per 100 people
- Drug-Related Crime: 1.4 incidents per 100 people
- The average life expectancy in zip code is 78.11 years old, which is average compared to other zip codes.
- Air Quality: Good Days 196.0, Moderate Days 46.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Publix
0.9 miles awayKroger
3.0 miles awayWalmart Supercenter
3.5 miles awayAldi
3.7 miles awayLanear Produce
4.2 miles awayTransportation
Gainesville
8.6 miles awayBus Stations
Bus Drop-Off/Pick-Up
12.8 miles awayFlixbus
23.5 miles awayBeaver Ruin & Price Pl
24.0 miles awayMansell Park & Ride
25.4 miles awayBanks
Wells Fargo
0.7 miles awayBB&T
3.4 miles awayHamilton State Bank
3.5 miles awayBank of America
3.5 miles awayRegions
3.5 miles awayHospitals
Northeast Georgia Medical Center
9.4 miles awayNorthside Hospital Forsyth
13.1 miles awayGwinnett Medical Center
16.5 miles awayNortheast Georgia Medical Center Barrow
16.9 miles awayEmory Johns Creek Hospital
17.4 miles awayPharmacies
Walgreens
0.8 miles awayCVS
2.9 miles awayRite Aid
6.5 miles awayCVS Pharmacy
7.6 miles awayKroger
13.0 miles awayDentists
Dr Jason Payne Cosmetic & Family Dentistry
2.9 miles awayFamily Orthodontics
8.4 miles awayDentistry forChildren
8.4 miles awayDentist
9.5 miles awayapalachee family dental
12.9 miles awayParks
Flowery Branch Commercial Historic District
1.0 miles awayALBERTA BANKS PARK
1.1 miles awayAlberta Banks Park
1.3 miles awayFlowery Branch
1.5 miles awayFlowery Branch Park
1.5 miles awayNone Found
Shopping
Lakeshore Mall
8.0 miles awayLa Vaquita / Pendergrass Flea Market
14.6 miles awayMerton Walk Shopping Center
16.5 miles awayCulture
Buford Fine Arts Center
6.2 miles awayBreneau Ballet Center
9.4 miles awayBreneau Athletes Artwork
9.4 miles awayBreneau Outdoor Theater
9.4 miles awayQuinlan Art Center
9.4 miles awayRestaurants
Shane's ribshack
0.7 miles awayChili's
0.8 miles awayWaffle House
1.1 miles awaySonny's
3.4 miles awayLee's Golden Buddha
3.5 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of GA. It is a large-sized community with 100 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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