Willowick Clinton

Positive Reviews:

• Many reviewers have praised the facility for its caring staff, excellent management, and the quality of food and services provided. The environment is described as welcoming, supportive, and accommodating to individual needs, including dietary restrictions.
• Several families have shared heartfelt stories about the compassionate care their loved ones received, especially in difficult times. The staff's dedication to treating residents with respect, kindness, and love was highlighted, making the facility feel like an extended family.
• The physical setting of the community in Clinton, WI, is noted for its beauty and homely atmosphere, contributing to a positive living experience for residents.

Negative Reviews:

• Concerns have been raised about the high turnover of caregivers and poor communication with staff, which has reportedly affected the morale of both residents and staff.
• There are complaints about the management's handling of financial matters, specifically regarding the non-refund of a significant deposit even after the passing of residents, which has led to legal scrutiny.
• One review starkly warns of the facility being detrimental to a family member's well-being, though details are not provided.

Conclusion:

While many reviews of Willowick in Clinton, WI, are overwhelmingly positive, praising the staff's care and the facility's environment, there are serious concerns about financial practices and staff management. Prospective residents and their families should consider these reviews to make an informed decision, keeping in mind the importance of communication and clarity on financial agreements.