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Willowbrook Manor

G-4436 Beecher Rd, Flint, MI 48532

Nursing Home Rehabilitation
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(800) 780-8101
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(810) 733-0290

Estimated Pricing

Studio
Estimated $7,265

Price Comparison

  • Average City Price: $6,996
  • Average State Price: $7,787
  • Average National Price: $7,508

    • Willowbrook Manor Description

    Willowbrook Manor is a community that offers nursing care and rehabilitation and is about 3.8 miles outside Flint, Michigan. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 6.9 out of 10 making it the 14th highest rated community in the city out of 19 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Flint

    Community Reviews

    6.9
    Willowbrook Manor
    Based on My Caring Plan's proprietary scoring, including 60 reviews across the web

    Ranking

  • Ranking in City: 15 out of 19 communities in Flint
  • Ranking in State: 989 out of 1246 communities in MI

    • Food and Dining B

    Facility and Grounds B

    Care B

    Staff A

    Cleanliness A

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of Willowbrook Manor show a mixed range of experiences. Some reviewers express severe dissatisfaction, citing neglect, inadequate care, and even theft of belongings. Concerns include insufficient food portions, lack of proper medical attention, and poor handling of personal items leading to damage. There are allegations of financial mismanagement and a strong recommendation against the facility for patients with specific medical needs such as tracheostomy care.

    Conversely, many reviews praise the facility for its cleanliness, friendly and accommodating staff, and the quality of care provided. Positive experiences highlight the facility's attentiveness to resident needs, effective rehabilitation services, and a supportive environment for both residents and their families. The staff is commended for their compassion, professionalism, and dedication to ensuring a pleasant stay. The facility is noted for its efforts to maintain a clean and welcoming atmosphere, with specific mentions of successful management during the pandemic and the convenience of in-house dialysis services.

    While some reviewers have had negative experiences, including concerns about patient care and staff responsiveness, others describe Willowbrook Manor as a wonderful place to work or have a loved one stay, emphasizing the positive impact of the staff and the care environment on their or their loved one's well-being.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Physical, Occupational and Speech Therapy

    Fully-Equipped ADL Suite to Prepare for Discharge Home

    Skilled Nursing Care 24 Hours a Day, Seven Days a Week

    Dental, Podiatry and Psychiatry

    X-Ray, Pharmacy and Laboratory

    Ophthalmology and Audiology

    Services

    Unlimited Visiting Hours

    Family Communication

    Wellness

    Activities

    Recreational Therapy

    Outside Activities Including Entertainers, Shopping and Movies

    Group Outings

    Holiday Events

    Resident Activities

    Art

    Community Amenities

    Beautician/Barber Shop

    Religious/Non-Denominational Services

    Fish Aquarium

    Beautiful Pavilion Style Outdoor Courtyard

    Outdoor Courtyard

    Fireplace

    Room Amenities

    Semi Private Rooms

    Internet Café

    Library with Cozy Fireplace

    Private Lounges for Family Gatherings

    Spacious Day Room Areas

    Common Areas

    Dining

    Fine Dining

    Nutritionally Balanced Meals

    Social Dining Areas

    Snacks

    Pet

    Visiting Pets are Welcome

    Pets

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 4
    Quality measure rating: 4
    Long-term quality measure rating: 4
    Short-term quality measure rating: 5

    Nursing Home Overview

    Participation date: April 14, 1994
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 130
    Total current residents: 119
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 3
    Number of substantiated complaints: 45
    Number of payment denials: 1
    Number of fines: 3
    Total cost of fines: $217430

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-07-28 2021-09-08 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2021-07-28 2021-09-08 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-07-28 2021-09-08 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2021-07-28 2021-09-08 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2021-07-28 2021-09-08 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-06-26 2019-07-30 F Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2019-06-26 2019-07-30 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-06-26 2019-07-30 D Gas, Vacuum, and Electrical Systems Deficiencies Have power receptacles that are properly grounded.
    2019-06-26 2019-07-30 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2018-07-31 2018-08-24 F Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2018-07-31 2018-08-24 F Smoke Deficiencies Install an approved automatic sprinkler system.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-15 2023-02-10 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-11-28 2022-12-22 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2022-11-28 2022-12-22 E Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-11-28 2022-12-22 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-08-05 2021-09-08 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-08-05 2021-09-08 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-08-05 2021-09-08 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-08-05 2021-09-08 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2021-08-05 2021-09-08 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-08-05 2021-09-08 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-08-05 2021-09-08 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2021-08-05 2021-09-08 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-08-05 2021-09-08 D Quality of Life and Care Deficiencies Provide routine and 24-hour emergency dental care for each resident.
    2021-08-05 2021-09-08 E Nutrition and Dietary Deficiencies Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    2021-08-05 2021-09-08 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-08-05 2021-09-08 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-08-05 2021-09-08 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-08-05 2021-09-08 F Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2022-06-27 2022-07-26 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-06-27 2022-07-26 G Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-11-24 2021-12-23 D Resident Rights Deficiencies Prepare residents for a safe transfer or discharge from the nursing home.
    2021-11-24 2021-12-23 G Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-11-24 2021-12-23 D Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    2021-08-05 2021-09-08 J Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-08-05 2021-09-08 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2021-08-05 2021-09-08 E Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2021-08-05 2021-09-08 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2021-08-05 2021-09-08 E Administration Deficiencies Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    2021-08-05 2021-09-08 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-08-05 2021-09-08 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-06-27 2019-07-30 C Resident Rights Deficiencies Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    2019-06-27 2019-07-30 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-06-27 2019-07-30 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from the wrongful use of the resident's belongings or money.
    2019-06-27 2019-07-30 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2019-06-27 2019-07-30 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-06-27 2019-07-30 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-06-27 2019-07-30 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-06-27 2019-07-30 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-06-27 2019-07-30 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-06-27 2019-07-30 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-06-27 2019-07-30 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2019-06-27 2019-07-30 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2019-06-27 2019-07-30 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2019-06-27 2019-07-30 D Nursing and Physician Services Deficiencies Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    2019-06-27 2019-07-30 F Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2019-06-27 2019-07-30 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2019-06-27 2019-07-30 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2019-06-27 2019-07-30 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2019-06-27 2019-07-30 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2019-06-27 2019-07-30 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-06-27 2019-07-30 E Environmental Deficiencies Put firmly secured handrails on each side of hallways.
    2021-05-26 2021-06-24 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-05-26 2021-06-24 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-04-23 2021-05-11 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-02-17 2021-03-12 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-02-17 2021-03-12 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-02-17 2021-03-12 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2021-02-17 2021-03-12 F Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2018-08-01 2018-08-31 E Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2018-08-01 2018-08-31 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-08-01 2018-08-31 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Fines

    Fine Date Fine Amount
    2019-09-24 $7,296
    2021-08-05 $127,740
    2021-08-05 $83,031
    2021-11-24 $42,939
    2021-11-24 $66,060
    2022-06-27 $91,460

    Denials

    Denial Date Payment Denial Days
    2021-08-05 1

    What is in the Neighborhood

    General Area Overview
    • The closest city is Flint which is 3.8 miles away and has a population of 98,310 (large town).
    • The average income is $47,090, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 73
      • Low Temperature: 25
      • Average Temperature: 49.7
      • Day Breakdown: The area gets 149 days of rain, 57 days of snow and 157 days of sun
      • Precipitation: 1.2 inches a year

    Demographic Overview
    • The median age is 35.3 years old, average compared to other cities.
    • 3.82% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 2.18% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 0% Asian, 52% Black or African-American, 2% Hispanic or Latino, and 42% White.

    Health and Safety Overview
    • The crime rate is 4.86 per 100 people which is high compared to other cities.
      • Violent Crime: 2.56 incidents per 100 people
      • Property Crime: 1.87 incidents per 100 people
      • Drug-Related Crime: 0.08 incidents per 100 people
    • The average life expectancy in zip code is 75.29 years old, which is very low compared to other zip codes.
    • Air Quality: Good Days 139.0, Moderate Days 39.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Save-A-Lot
    1.4 miles away
    Aldi
    1.8 miles away
    Kroger
    2.0 miles away
    Walmart Supercenter
    2.0 miles away
    Sam's Club
    2.0 miles away

    Transportation

    Flint
    5.6 miles away
    Durand
    14.0 miles away

    Bus Stations

    14
    3.8 miles away
    13
    3.8 miles away
    12
    3.8 miles away
    1
    3.8 miles away
    11
    3.8 miles away

    Banks

    Chase
    0.7 miles away
    Huntington Bank
    1.5 miles away
    Fifth Third Bank
    1.7 miles away
    Elga Credit Union
    1.9 miles away
    Financial Plus Credit Union
    2.1 miles away

    Hospitals

    McLaren Flint
    1.6 miles away
    Hurley Medical Center
    2.7 miles away
    Genesys Regional Medical Center
    11.0 miles away
    Memorial Healthcare
    21.2 miles away
    Mclaren Lapeer Region
    22.3 miles away

    Pharmacies

    Rite Aid
    1.5 miles away
    Walgreens
    1.7 miles away
    Luea Pharmacy
    6.2 miles away

    Dentists

    Aspen Dental
    3.1 miles away
    Milan Sata DDS
    7.6 miles away
    Blue Summit Dental Group
    9.3 miles away
    Timothy Miller, DDS
    10.3 miles away
    Irish Road Dental
    10.4 miles away

    Parks

    Eldorado Vista Park
    1.1 miles away
    AYSO Park
    1.3 miles away
    Pinewood Beach and Tennis Club
    1.7 miles away
    Bassett Park
    1.8 miles away
    Mott Park
    1.9 miles away

    None Found

    Shopping

    Genesee Valley Center
    3.2 miles away
    Dort Mall
    5.8 miles away
    Courtland Center
    6.4 miles away
    Silver Pointe Shopping Center
    16.1 miles away

    Culture

    Buckham Gallery
    3.6 miles away
    University of Michigan - Flint Theatre
    3.6 miles away
    Kiva
    3.7 miles away
    The Capitol Theatre
    3.7 miles away
    Flint Institute of Music
    4.0 miles away

    Restaurants

    Hong Da
    1.4 miles away
    Coty's
    1.5 miles away
    China Garden
    1.9 miles away
    Hong Kong Buffet
    1.9 miles away
    Mega Classic Diner
    1.9 miles away

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    Google map of Willowbrook Manor

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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