📞 Call for pricing and availability: (800) 780-8101

Willowbend Living Center

7524 E Jackson St, Muncie, IN 47302

Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(765) 747-7820

Estimated Pricing

Studio
Estimated $3,814

Price Comparison

  • Average City Price: $3,779
  • Average State Price: $4,102
  • Average National Price: $5,673


  • Willowbend Living Center Description

    Willowbend Living Center is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 4.6 miles outside Muncie, Indiana. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 7.6 out of 10 making it the 12th highest rated community in the city out of 17 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Muncie

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Muncie

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Muncie


    Community Reviews

    7.6
    Willowbend Living Center
    Based on My Caring Plan's proprietary scoring, including 33 reviews across the web

    Ranking

  • Ranking in City: 12 out of 17 communities in Muncie
  • Ranking in State: 612 out of 861 communities in IN
  • Facility and Grounds B

    Care A

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Many reviewers highlight the kindness and helpfulness of the staff.
    • Several reviews praise the friendly atmosphere and the care provided to their loved ones.
    • Some reviewers specifically mention the great work of the rehab center and therapy department in aiding recovery.
    • There are mentions of the staff being responsive and offering helpful recommendations for care options.
    • A few reviews appreciate the nice atmosphere and the efforts made to accommodate dietary needs and comfort, such as fixing air conditioning issues.

    Negative Reviews:

    • One review reports a serious incident of negligence leading to a resident's death, criticizing the staff's failure to respond appropriately to a distress situation.
    • Some reviews express dissatisfaction with certain aspects of care, mentioning that some CNA's are not the best and a general sentiment that the elderly are not cared for adequately.

    Mixed Reviews:

    • While many reviews are positive, noting the caring nature of the staff and the quality of the rehab services, there are critical voices raising concerns about specific incidents and the level of care provided.
    • The majority of feedback is positive, with specific praise for the staff's kindness, the quality of rehabilitation services, and the overall atmosphere of the facility.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Medical care

    Nursing care

    Rehabilitative care services

    Personal care

    Respiratory therapy

    Rehabilitation therapy


    Services

    Assistance with daily activities

    Housekeeping

    Personal laundry services

    Adult day services

    Skilled nursing care

    Respite care


    Activities

    Variety of daily activities

    Worship services

    Community outings

    Shopping

    Dining

    Seasonal activities


    Community Amenities

    Fully equipped exercise and rehabilitation gym

    Full service hair salon

    Family lounge

    Variety of common areas

    Secured courtyard

    Bird aviary


    Room Amenities

    Private & semi-private rooms

    In-room cable access

    Phone service


    Dining

    Dietary counseling and management

    Dietician-constructed meals

    Meals provided 3 times a day

    Special diets


    Transportation

    Scheduled transportation for medical appointments


    Pet

    Pet visiting hours



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 5
    Staffing rating: 2
    Quality measure rating: 1
    Long-term quality measure rating: 1


    Nursing Home Overview

    Participation date: Nov. 3, 1994
    Ownership type: Government
    Provider type: Medicare and Medicaid
    Nursing home capacity: 60
    Total current residents: 38
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 2
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-29 2022-09-16 E Construction Deficiencies Meet other general requirements.
    2022-08-29 2022-09-16 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-08-29 2022-09-16 F Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2022-08-29 2022-09-16 E Egress Deficiencies Have exits that are accessible at all times.
    2022-08-29 2022-09-16 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2022-08-29 2022-09-16 F Egress Deficiencies Have properly located and lighted "Exit" signs.
    2022-08-29 2022-09-16 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-08-29 2022-09-16 E Smoke Deficiencies Provide properly protected cooking facilities.
    2022-08-29 2022-09-16 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-08-29 2022-09-16 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-08-29 2022-09-16 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2022-08-29 2022-09-16 C Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2020-08-17 2020-09-16 C Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2020-08-17 2020-09-16 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2020-08-17 2020-09-16 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2020-08-17 2020-09-16 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-08-17 2020-09-16 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2020-08-17 2020-09-16 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2020-08-17 2020-09-16 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2020-08-17 2020-09-16 F Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2020-08-17 2020-09-16 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2020-08-17 2020-09-16 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2020-08-17 2020-09-16 C Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2020-08-17 2020-09-16 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2020-08-17 2020-09-16 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-04-16 2019-05-22 E Smoke Deficiencies Provide properly protected cooking facilities.
    2019-04-16 2019-05-22 F Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2019-04-16 2019-05-22 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2019-04-16 2019-05-22 E Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2019-04-16 2019-05-22 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2019-04-16 2019-05-22 C Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-01 2022-08-09 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-08-01 2022-08-09 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-08-01 2022-08-09 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-08-01 2022-08-09 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-11-17 2021-11-17 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-04-04 2019-04-15 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-04-04 2019-04-15 E Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2018-07-13 $15,834

    What is in the Neighborhood

    General Area Overview
    • The closest city is Muncie which is 4.6 miles away and has a population of 70,087 (large town).
    • The average income is $37,340, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 75
      • Low Temperature: 29
      • Average Temperature: 53.7
      • Day Breakdown: The area gets 168 days of rain, 39 days of snow and 156 days of sun
      • Precipitation: 2.2 inches a year

    Demographic Overview
    • The median age is 27.4 years old, very low compared to other cities.
    • 4.26% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 1.52% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 0% Asian, 14% Black or African-American, 3% Hispanic or Latino, and 81% White.

    Health and Safety Overview
    • The crime rate is 4.54 per 100 people which is high compared to other cities.
      • Violent Crime: 1.35 incidents per 100 people
      • Property Crime: 2.88 incidents per 100 people
      • Drug-Related Crime: 0.13 incidents per 100 people
    • The average life expectancy in zip code is 75.46 years old, which is very low compared to other zip codes.
    • Air Quality: Good Days 205.0, Moderate Days 31.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    4.4 miles away
    Target
    4.7 miles away
    Aldi
    5.0 miles away
    Pay Less
    5.8 miles away
    Meijer
    8.6 miles away

    None Found

    Bus Stations

    MITS Station - Downtown
    4.7 miles away
    BSU Linden at Riverside
    5.2 miles away
    BSU Linden at Wayne
    5.2 miles away
    BSU Neely at Linden
    5.2 miles away
    BSU Riverside at New York
    5.4 miles away

    Banks

    First Merchants Bank
    4.5 miles away
    Mutual Bank Drive-Up
    4.5 miles away
    Mutual Bank
    4.6 miles away
    Mutual Federal Savings Bank
    4.6 miles away
    Star Financial Plaza
    4.6 miles away

    Hospitals

    Ball Memorial Hospital
    6.0 miles away
    Saint Vincent Randolph
    17.5 miles away
    Henry County Memorial Hospital
    17.5 miles away
    Indiana University Health Blackford Hospital
    19.2 miles away
    Saint Vincent Anderson
    21.1 miles away

    Pharmacies

    Walgreens
    7.7 miles away
    CVS
    18.8 miles away
    CVS Pharmacy
    19.5 miles away
    Upland Health and Diagnostic Center pharmacy
    20.9 miles away

    None Found

    Parks

    Mayfield
    2.5 miles away
    Aultshire Park
    2.6 miles away
    Irvington
    3.0 miles away
    Mansfield Park
    3.1 miles away
    Muncie Rotary Club Park
    3.4 miles away

    None Found

    Shopping

    Muncie Mall
    4.4 miles away

    Culture

    PlySpace
    4.3 miles away
    Cornerstone Center for the Arts
    4.3 miles away
    Ginny's Art Room
    4.5 miles away
    Muncie Civic Theatre
    4.5 miles away
    Goldspace Theatre
    4.6 miles away

    Restaurants

    Olyvia's Restaurant
    1.4 miles away
    Pizza King
    1.7 miles away
    Outback Steakhouse
    4.3 miles away
    Tony's Pizza
    4.4 miles away
    Maadi Grille
    4.6 miles away

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    Google map of Willowbend Living Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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