📞 Call for pricing and availability: (800) 780-8101
Willow Tree Healthcare Center
1263 S George St, Charles Town, WV 25414
For Pricing & Availability
(800) 780-8101To Reach a Resident
(304) 725-6575Estimated Pricing
Price Comparison
Willow Tree Healthcare Center Description
Willow Tree Healthcare Center is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the small town of Charles Town, West Virginia and is part of the Communicare Health network of communities. Residents who live at the facility are able to choose from a range of studio and suite room layouts.
The community has an average rating of 4 out of 10 making it the 2nd highest rated community in the city out of 2 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Charles Town
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Charles Town
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Charles Town
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Facility described as unsanitary, understaffed, outdated, and not practicing safe patient handling. Staff reportedly indifferent to conditions.
- Complaints about small rooms housing four people, and the facility being in need of a major remodel.
- Accusations of misleading advertising with pictures not matching the actual facility.
- Reports of neglect, including residents not being attended to promptly, lack of basic supplies like pillows and blankets, and poor hygiene practices.
- Food quality criticized as mushy and cold, with nurses allegedly performing non-nursing tasks like dishwashing.
- Facility described as having a pervasive smell of urine, indicating poor cleanliness.
- Staff accused of gossiping, showing favoritism, and not addressing resident harassment.
- Visitors reportedly faced restrictions and accusations from staff.
- One positive experience noted amidst otherwise negative feedback, highlighting clean conditions and kind treatment.
Positive Reviews:
- Some staff described as caring and good, with efforts to improve noted.
- A niece of an employee reported it as a good place to work.
- One review mentioned satisfactory care and treatment, with staff being kind and informative.
General Feedback:
- Several reviews express heartbreak and dissatisfaction with the care provided.
- Concerns raised about the spread of COVID-19 within the facility.
- Management criticized as being the worst, with no compassion shown towards residents.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Oct. 10, 1997
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 104
Total current residents: 98
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 7
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $3250
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2020-02-25 | 2020-03-16 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-02-25 | 2020-03-16 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-02-25 | 2020-03-16 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2018-12-05 | 2019-01-11 | C | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2018-12-05 | 2019-01-11 | C | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-12-05 | 2019-01-11 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-12-05 | 2019-01-11 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-12-05 | 2019-01-11 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-12-07 | $211,520 |
| 2020-02-26 | $52,416 |
| 2020-11-06 | $3,250 |
What is in the Neighborhood
- The closest city is Charles Town which is 1.0 miles away and has a population of 5,899 (very small town).
- The average income is $81,971, which is very high compared to other zip codes.
- Weather
- High Temperature: 80
- Low Temperature: 34
- Average Temperature: 57.1
- Day Breakdown: The area gets 160 days of rain, 23 days of snow and 180 days of sun
- Precipitation: 2.4 inches a year
- The crime rate is 2.33 per 100 people which is low compared to other cities.
- Violent Crime: 0.35 incidents per 100 people
- Property Crime: 1.12 incidents per 100 people
- Drug-Related Crime: 0.74 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Save A Lot
1.0 miles awayMartin's Super Markets
1.5 miles awayFood Lion
1.7 miles awayWalmart Supercenter
2.0 miles awayALDI
2.5 miles awayTransportation
Duffields
6.0 miles awayHarpers Ferry
7.1 miles awayBrunswick
12.1 miles awayMartinsburg
13.9 miles awayPoint of Rocks
17.0 miles awayBus Stations
NPS Shuttle Bus Station
5.6 miles awayLoudoun Valley Community Center
12.2 miles awayPost Office
13.8 miles awayTuscarora Apts
18.5 miles awayLoudoun County High School
18.5 miles awayBanks
City National Bank
0.2 miles awayBank of Charles Town
1.0 miles awayUnited Bank
1.0 miles awayJefferson Security Bank
1.1 miles awayTruist
1.4 miles awayHospitals
Jefferson Medical Center
1.3 miles awayMartinsburg Veterans Affairs Medical Center
10.0 miles awayPost Theatre
10.0 miles awayHope Center
10.0 miles awayBerkeley Medical Center
15.2 miles awayPharmacies
CVS
1.1 miles awayCVS Pharmacy
1.5 miles awayRite Aid
3.0 miles awayBerryville Pharmacy
11.2 miles awaySouth Berkeley Pharmacy
11.7 miles awayDentists
Dr. Thomas M. Grisius, DDS
12.4 miles awayMain Street Family Dentistry
12.6 miles awayMain Street Family Dentistry PC
12.6 miles awayTari Orthodontics
12.6 miles awayPurcellville Pediatric Dentistry
12.7 miles awayParks
Jefferson Memorial Park
0.3 miles awayLancaster Circle
1.4 miles awayShannondale Springs Wildlife Management Area
3.2 miles awayAppalachian National Scenic Trail
4.2 miles awaySam Michaels Park
4.6 miles awayPlaces of Worship
St Stephen Missionary Baptist Church
13.7 miles awayDunker Church
14.7 miles awayDahlgren Chapel
18.9 miles awayShopping
Viking Way Commons
14.7 miles awayApple Blossom Mall
18.6 miles awayDistrict 40
23.1 miles awayCulture
Apollo Theatre
13.9 miles awayBerkeley Art Works
13.9 miles awayArts Center
13.9 miles awayWSG Gallery
13.9 miles awayRed Brick Gallery
14.0 miles awayRestaurants
Panda Garden
0.1 miles awayAbolitionist Ale Works
1.0 miles awaySo Angelina!
1.1 miles awayMountain View Diner
1.2 miles awayGreat Wall Chinese
1.4 miles awayGet exact pricing & check availability
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My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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