📞 Call for pricing and availability: (800) 780-8101

Willow Terrace

One Penn Boulevard, Philadelphia, PA 19144

Memory Care Nursing Home Rehabilitation

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(215) 951-8500

Estimated Pricing

Studio
Estimated $6,923

Price Comparison

  • Average City Price: $6,701
  • Average State Price: $7,439
  • Average National Price: $5,673


  • Willow Terrace Description

    Willow Terrace is a community that offers memory care, nursing care and rehabilitation and is about 3.3 miles outside the small town of Wyndmoor, Pennsylvania. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7.3 out of 10 making it the 40th highest rated community in the city out of 74 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Philadelphia

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Philadelphia


    Community Reviews

    7.0
    Willow Terrace
    Based on My Caring Plan's proprietary scoring, including 44 reviews across the web

    Ranking

  • Ranking in City: 47 out of 74 communities in Philadelphia
  • Ranking in State: 1058 out of 1451 communities in PA
  • Facility and Grounds B

    Care D

    Staff D



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews for the facility present a mixed picture, with some highlighting positive experiences and others expressing significant concerns:

    • Several reviewers commend the staff for being helpful, friendly, and polite, noting good teamwork and support.
    • The location is appreciated for its safety and proximity to LaSalle University, and the private rooms are a plus.
    • Visitors and family members have had accommodating experiences, noting that their loved ones seem to be in good hands.
    • Some employees and residents have praised the facility for its care, respect, and the effort to address issues promptly.
    • However, there are serious complaints about the behavior of certain staff members, including allegations of disrespect and unprofessionalism, particularly from a supervisor named in several reviews.
    • Concerns about cleanliness, maintenance, and the quality of food are recurrent, with some calling for the facility to be shut down.
    • Issues with the treatment of agency staff and problems with scheduling and payment have been highlighted.
    • There are alarming reports of unsafe and toxic work environments, especially for women, including verbal and physical abuse.
    • Some reviews mention problems with medical care, including delays in receiving medication and issues with the administration of treatments.

    Overall, while there are instances of positive feedback regarding staff friendliness and resident care, significant concerns about staff behavior, facility conditions, and patient treatment suggest a need for thorough evaluation and improvement.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


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    Health

    24-hour resident focused care

    Restraint-free, compassionate care

    Joint replacement

    Neuro-muscular diseases

    Cardiac conditions

    Traumatic brain injury


    Services

    Support services

    Security

    Discharge planning


    Activities

    Specialized social and recreational activities

    Recreational activities


    Community Amenities

    Safe and secure unlocked environment

    Peaceful surroundings

    Specially-trained staff

    Family support and educational programs


    Dining

    Nutrition and hydration programs

    Dining experience

    Nutritional Management



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 2
    Quality measure rating: 2
    Long-term quality measure rating: 3
    Short-term quality measure rating: 2


    Nursing Home Overview

    Participation date: Aug. 13, 2010
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 174
    Total current residents: 165
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 7
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $20150


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-06-30 2022-07-29 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-06-30 2022-07-29 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2022-06-30 2022-07-29 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2021-03-19 2021-05-17 E Construction Deficiencies Meet requirements for sections of health care facilities separated by fire resistive construction.
    2021-03-19 2021-05-17 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2021-03-19 2021-05-17 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-03-19 2021-05-17 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2021-03-19 2021-05-17 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2021-03-19 2021-05-17 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2020-09-10 2020-10-30 C Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2020-09-10 2020-11-23 E Construction Deficiencies Install a two-hour-resistant firewall separation.
    2020-09-10 2020-10-30 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2020-09-10 2020-10-30 E Egress Deficiencies Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    2020-09-10 2020-10-30 E Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2020-09-10 2020-10-30 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2020-09-10 2020-10-30 E Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2020-09-10 2020-10-30 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2020-09-10 2020-10-30 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-09-10 2020-10-30 F Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2020-09-10 2020-10-30 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2020-09-10 2020-10-30 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2020-09-10 2020-10-30 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2020-09-10 2020-10-30 E Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2020-09-10 2020-10-30 E Services Deficiencies Install properly constructed and protected linen or trash chutes.
    2020-09-10 2020-10-30 E Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2020-09-10 2020-10-30 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2020-09-10 2020-10-30 F Gas, Vacuum, and Electrical Systems Deficiencies Have proper power supply for life support equipment.
    2020-09-10 2020-10-30 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Fines

    Fine Date Fine Amount
    2018-05-02 $186,128
    2018-10-31 $16,544
    2019-09-20 $143,579
    2020-08-28 $9,750
    2021-04-28 $9,750
    2021-06-28 $650

    Denials

    Denial Date Payment Denial Days
    2018-10-31 11

    What is in the Neighborhood

    General Area Overview
    • The closest city is Wyndmoor which is 3.3 miles away and has a population of 5,498 (very small town).
    • The average income is $44,455, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 82
      • Low Temperature: 34
      • Average Temperature: 58.4
      • Day Breakdown: The area gets 142 days of rain, 20 days of snow and 201 days of sun
      • Precipitation: 1.4 inches a year

    Demographic Overview
    • The median age is 34.1 years old, low compared to other cities.
    • 3.96% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 13.1% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 7% Asian, 39% Black or African-American, 12% Hispanic or Latino, and 39% White.

    Health and Safety Overview
    • The crime rate is 9.69 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.59 incidents per 100 people
      • Property Crime: 5.71 incidents per 100 people
      • Drug-Related Crime: 0.22 incidents per 100 people
    • The average life expectancy in zip code is 75.38 years old, which is very low compared to other zip codes.
    • Air Quality: Good Days 116.0, Moderate Days 65.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    The Fresh Grocer
    0.3 miles away
    Aldi
    1.1 miles away
    Save A Lot
    1.1 miles away
    Chelten Market IGA
    1.1 miles away
    Save-A-Lot
    1.4 miles away

    Transportation

    Wister
    0.3 miles away
    Germantown
    0.6 miles away
    Washington Lane
    1.0 miles away
    Wayne Junction
    1.2 miles away
    Chelten Avenue
    1.3 miles away

    Bus Stations

    Olney Avenue & 7th St
    1.4 miles away
    6th St & Olney Avenue
    1.5 miles away
    Olney Avenue & 5th St
    1.6 miles away
    5th St & Olney Avenue
    1.6 miles away

    Banks

    WSFS Bank
    0.2 miles away
    Wells Fargo
    0.8 miles away
    Citizens Bank
    0.8 miles away
    Santander
    0.8 miles away
    PNC Bank
    0.9 miles away

    Hospitals

    Einstein Medical Center Philadelphia
    0.8 miles away
    Shriners Hospitals for Children
    2.3 miles away
    Temple University Hospital
    2.4 miles away
    Roxborough Memorial Hospital
    2.7 miles away
    Saint Christopher's Hospital for Children
    2.8 miles away

    Pharmacies

    Rite Aid
    0.2 miles away
    Walgreens
    0.8 miles away
    CVS Pharmacy
    1.4 miles away
    Tang Pharmacy II
    1.6 miles away

    Dentists

    Dental Dreams
    2.3 miles away
    Germantown Dental Group
    2.3 miles away
    Doc Bresler's Cavity Busters
    3.5 miles away
    Udis & Conn Orthodontics
    4.0 miles away
    Family Dentistry
    4.3 miles away

    Parks

    Wister's Woods Park
    0.1 miles away
    Harper's Hollow Park
    0.4 miles away
    Belfield Recreation Center
    0.5 miles away
    Wister Playground
    0.5 miles away
    Kemble Park
    0.5 miles away

    Places of Worship

    First Presbyterian Church in Germantown
    0.9 miles away
    Old Trinity Church
    4.0 miles away
    St. George's United Methodist Church
    5.9 miles away
    St. Peter's Church
    6.7 miles away
    Gloria Dei Church
    7.3 miles away

    Shopping

    Cheltenham Square Mall
    2.3 miles away
    The Concourse at Comcast Center
    5.9 miles away
    Fashion District Philadelphia
    6.0 miles away
    The Shops at Liberty Place
    6.0 miles away
    Market Place East Shopping Center
    6.1 miles away

    Culture

    Yarrnall Auditorium
    0.8 miles away
    Germantown Theatre Center
    0.8 miles away
    Taulane Auditorium
    0.8 miles away
    Kurtz Performing Arts Center
    1.9 miles away
    Weavers Way Mercantile Shop
    1.9 miles away

    Restaurants

    Ron's Caribbean Cafe
    0.8 miles away
    Crab House Bar & Grill
    0.8 miles away
    The Nile Cafe
    0.9 miles away
    The Crab Shack
    1.0 miles away
    Pizza Hut
    1.3 miles away

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    Google map of Willow Terrace

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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