📞 Call for pricing and availability: (800) 780-8101
Willow Terrace
One Penn Boulevard, Philadelphia, PA 19144
For Pricing & Availability
(800) 780-8101To Reach a Resident
(215) 951-8500Estimated Pricing
Price Comparison
Willow Terrace Description
Willow Terrace is a community that offers memory care, nursing care and rehabilitation and is about 3.3 miles outside the small town of Wyndmoor, Pennsylvania. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.3 out of 10 making it the 40th highest rated community in the city out of 74 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Philadelphia
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Philadelphia
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for the facility present a mixed picture, with some highlighting positive experiences and others expressing significant concerns:
- Several reviewers commend the staff for being helpful, friendly, and polite, noting good teamwork and support.
- The location is appreciated for its safety and proximity to LaSalle University, and the private rooms are a plus.
- Visitors and family members have had accommodating experiences, noting that their loved ones seem to be in good hands.
- Some employees and residents have praised the facility for its care, respect, and the effort to address issues promptly.
- However, there are serious complaints about the behavior of certain staff members, including allegations of disrespect and unprofessionalism, particularly from a supervisor named in several reviews.
- Concerns about cleanliness, maintenance, and the quality of food are recurrent, with some calling for the facility to be shut down.
- Issues with the treatment of agency staff and problems with scheduling and payment have been highlighted.
- There are alarming reports of unsafe and toxic work environments, especially for women, including verbal and physical abuse.
- Some reviews mention problems with medical care, including delays in receiving medication and issues with the administration of treatments.
Overall, while there are instances of positive feedback regarding staff friendliness and resident care, significant concerns about staff behavior, facility conditions, and patient treatment suggest a need for thorough evaluation and improvement.
Reviews
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Health
Services
Activities
Community Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 2
Long-term quality measure rating:
3
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: Aug. 13, 2010
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 174
Total current residents: 165
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 7
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $20150
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-06-30 | 2022-07-29 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-06-30 | 2022-07-29 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-06-30 | 2022-07-29 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-03-19 | 2021-05-17 | E | Construction Deficiencies | Meet requirements for sections of health care facilities separated by fire resistive construction. |
| 2021-03-19 | 2021-05-17 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-03-19 | 2021-05-17 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-03-19 | 2021-05-17 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-03-19 | 2021-05-17 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-03-19 | 2021-05-17 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2020-09-10 | 2020-10-30 | C | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2020-09-10 | 2020-11-23 | E | Construction Deficiencies | Install a two-hour-resistant firewall separation. |
| 2020-09-10 | 2020-10-30 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2020-09-10 | 2020-10-30 | E | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2020-09-10 | 2020-10-30 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2020-09-10 | 2020-10-30 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2020-09-10 | 2020-10-30 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2020-09-10 | 2020-10-30 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2020-09-10 | 2020-10-30 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-09-10 | 2020-10-30 | F | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2020-09-10 | 2020-10-30 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2020-09-10 | 2020-10-30 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2020-09-10 | 2020-10-30 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2020-09-10 | 2020-10-30 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2020-09-10 | 2020-10-30 | E | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2020-09-10 | 2020-10-30 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2020-09-10 | 2020-10-30 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2020-09-10 | 2020-10-30 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper power supply for life support equipment. |
| 2020-09-10 | 2020-10-30 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-05-02 | $186,128 |
| 2018-10-31 | $16,544 |
| 2019-09-20 | $143,579 |
| 2020-08-28 | $9,750 |
| 2021-04-28 | $9,750 |
| 2021-06-28 | $650 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2018-10-31 | 11 |
What is in the Neighborhood
- The closest city is Wyndmoor which is 3.3 miles away and has a population of 5,498 (very small town).
- The average income is $44,455, which is very low compared to other zip codes.
- Weather
- High Temperature: 82
- Low Temperature: 34
- Average Temperature: 58.4
- Day Breakdown: The area gets 142 days of rain, 20 days of snow and 201 days of sun
- Precipitation: 1.4 inches a year
- The median age is 34.1 years old, low compared to other cities.
- 3.96% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 13.1% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 7% Asian, 39% Black or African-American, 12% Hispanic or Latino, and 39% White.
- The crime rate is 9.69 per 100 people which is very high compared to other cities.
- Violent Crime: 2.59 incidents per 100 people
- Property Crime: 5.71 incidents per 100 people
- Drug-Related Crime: 0.22 incidents per 100 people
- The average life expectancy in zip code is 75.38 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 116.0, Moderate Days 65.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
The Fresh Grocer
0.3 miles awayAldi
1.1 miles awaySave A Lot
1.1 miles awayChelten Market IGA
1.1 miles awaySave-A-Lot
1.4 miles awayTransportation
Wister
0.3 miles awayGermantown
0.6 miles awayWashington Lane
1.0 miles awayWayne Junction
1.2 miles awayChelten Avenue
1.3 miles awayBus Stations
Olney Avenue & 7th St
1.4 miles away6th St & Olney Avenue
1.5 miles awayOlney Avenue & 5th St
1.6 miles away5th St & Olney Avenue
1.6 miles awayBanks
WSFS Bank
0.2 miles awayWells Fargo
0.8 miles awayCitizens Bank
0.8 miles awaySantander
0.8 miles awayPNC Bank
0.9 miles awayHospitals
Einstein Medical Center Philadelphia
0.8 miles awayShriners Hospitals for Children
2.3 miles awayTemple University Hospital
2.4 miles awayRoxborough Memorial Hospital
2.7 miles awaySaint Christopher's Hospital for Children
2.8 miles awayPharmacies
Rite Aid
0.2 miles awayWalgreens
0.8 miles awayCVS Pharmacy
1.4 miles awayTang Pharmacy II
1.6 miles awayDentists
Dental Dreams
2.3 miles awayGermantown Dental Group
2.3 miles awayDoc Bresler's Cavity Busters
3.5 miles awayUdis & Conn Orthodontics
4.0 miles awayFamily Dentistry
4.3 miles awayParks
Wister's Woods Park
0.1 miles awayHarper's Hollow Park
0.4 miles awayBelfield Recreation Center
0.5 miles awayWister Playground
0.5 miles awayKemble Park
0.5 miles awayPlaces of Worship
First Presbyterian Church in Germantown
0.9 miles awayOld Trinity Church
4.0 miles awaySt. George's United Methodist Church
5.9 miles awaySt. Peter's Church
6.7 miles awayGloria Dei Church
7.3 miles awayShopping
Cheltenham Square Mall
2.3 miles awayThe Concourse at Comcast Center
5.9 miles awayFashion District Philadelphia
6.0 miles awayThe Shops at Liberty Place
6.0 miles awayMarket Place East Shopping Center
6.1 miles awayCulture
Yarrnall Auditorium
0.8 miles awayGermantown Theatre Center
0.8 miles awayTaulane Auditorium
0.8 miles awayKurtz Performing Arts Center
1.9 miles awayWeavers Way Mercantile Shop
1.9 miles awayRestaurants
Ron's Caribbean Cafe
0.8 miles awayCrab House Bar & Grill
0.8 miles awayThe Nile Cafe
0.9 miles awayThe Crab Shack
1.0 miles awayPizza Hut
1.3 miles awayGet exact pricing & check availability
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