📞 Call for pricing and availability: (800) 780-8101
Willow Park Convalescent Home
18810 Harvard Ave, Cleveland, OH 44122
For Pricing & Availability
(800) 780-8101To Reach a Resident
(216) 752-3600Estimated Pricing
Price Comparison
Willow Park Convalescent Home Description
Willow Park Convalescent Home is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is located in the town of Warrensville Heights, Ohio. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 5.8 out of 10 making it the 24th highest rated community in the city out of 36 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Cleveland
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Cleveland
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Cleveland
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Many reviewers describe the staff as rude, unprofessional, and unhelpful, with long wait times for assistance.
- Communication issues are prevalent, with family members struggling to get updates on their loved ones.
- Reports of poor facility conditions, including bad odors, outdated furniture, and lack of cleanliness.
- Concerns over resident care, including neglect, poor treatment of dementia patients, and inadequate medical attention.
- Issues with facility management, including frequent changes in administration and staff perceived as lazy or indifferent.
- Complaints about the quality of food, with meals often described as cold or unappetizing.
- Some reviewers express concerns over safety and sanitation, mentioning bed bugs and a general lack of cleanliness.
Positive Reviews:
- A few reviewers note improvements under new management, including facility repairs, fresh paint, and better resident care.
- Some staff members express pride in their work and the care provided to residents.
- Positive comments about the rehab team and the care provided to residents recovering from illnesses or injuries.
- Several reviews mention friendly and caring staff, clean facilities, and effective communication with families.
Mixed Reviews:
- While there are reports of significant improvements and satisfaction with care under new management, numerous reviews highlight longstanding issues with staff behavior, facility conditions, and overall resident care.
- Some individuals appreciate the community outreach and activities provided, despite broader concerns about the facility's quality.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 5
Long-term quality measure rating:
5
Nursing Home Overview
Participation
date: March 7, 1991
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 135
Total current residents: 78
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 25
Number of payment denials: 2
Number of fines: 5
Total cost of fines: $211994
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-05-03 | 2021-05-18 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-05-03 | 2021-05-18 | E | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2021-05-03 | 2021-05-18 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-05-03 | 2021-05-18 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-05-03 | 2021-05-18 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2021-05-03 | 2021-05-18 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-06-11 | 2019-09-19 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2019-06-11 | 2019-09-19 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-06-11 | 2019-09-19 | E | Construction Deficiencies | Use approved construction type or materials. |
| 2019-06-11 | 2019-09-19 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-06-11 | 2019-09-20 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-06-11 | 2019-09-19 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-06-11 | 2019-09-19 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2019-06-11 | 2019-09-20 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2019-06-11 | 2019-09-19 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2019-06-11 | 2019-09-19 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-06-11 | 2019-09-20 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-06-11 | 2019-09-19 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2019-06-11 | 2019-09-19 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-05-21 | 2018-06-14 | E | Egress Deficiencies | Have horizontal exits used in accordance with safety requirements. |
| 2018-05-21 | 2018-06-14 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-05-21 | 2018-06-14 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-05-21 | 2018-06-14 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2018-05-21 | 2018-06-14 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-05-21 | 2018-06-14 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-05-21 | 2018-06-14 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2018-05-21 | 2018-06-14 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-05-21 | 2018-06-14 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-12-07 | $12,922 |
| 2018-04-16 | $25,574 |
| 2019-06-20 | $18,375 |
| 2021-01-07 | $9,750 |
| 2021-02-18 | $73,500 |
| 2021-09-13 | $650 |
| 2022-04-04 | $987 |
| 2022-04-04 | $994 |
| 2022-11-01 | $127,100 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2019-06-20 | 42 |
| 2021-02-18 | 27 |
| 2022-11-01 | 57 |
What is in the Neighborhood
- The closest city is Warrensville Heights which is 1.1 miles away and has a population of 13,542 (small town).
- The average income is $145,913, which is very high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 28
- Average Temperature: 53.0
- Day Breakdown: The area gets 177 days of rain, 49 days of snow and 138 days of sun
- Precipitation: 2.2 inches a year
- The median age is 36.0 years old, average compared to other cities.
- 5.11% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 4.85% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 2% Asian, 47% Black or African-American, 9% Hispanic or Latino, and 38% White.
- The crime rate is 13.68 per 100 people which is very high compared to other cities.
- Violent Crime: 5.92 incidents per 100 people
- Property Crime: 6.95 incidents per 100 people
- Drug-Related Crime: 0.18 incidents per 100 people
- The average life expectancy in zip code is 76.25 years old, which is low compared to other zip codes.
- Air Quality: Good Days 143.0, Moderate Days 95.0, Unhealthy for Sensitive Groups Days 5.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Dave's
0.8 miles awayHeinen's
1.4 miles awaySave-A-Lot
1.5 miles awayAldi
1.6 miles awayCAM Asia Supermarket
1.8 miles awayTransportation
Lynnfield
1.3 miles awayKenmore
1.3 miles awayWarrensville–Van Aken
1.3 miles awayLee–Van Aken
1.6 miles awayWarrensville–Shaker
2.1 miles awayBus Stations
Chagrin - Warrensville
1.3 miles awayWarrensville - Van Aken Rapid
1.3 miles away14
1.3 miles awayWarrensville - Shaker Rapid Station
2.2 miles awaySouthgate Transit Center
2.5 miles awayBanks
Huntington Bank
0.7 miles awayCitizens Bank
0.8 miles awayPNC Bank
1.3 miles awayOhio Savings Bank
1.4 miles awayKeyBank
1.5 miles awayHospitals
South Pointe Hospital
0.4 miles awayUniversity Hospitals Management Services Center
1.1 miles awayUH Rainbow Suburban Pediatrics
1.3 miles awayAhuja Medical Center
2.6 miles awayUniversity Hospitals - Minoff Health Center
3.0 miles awayPharmacies
CVS Pharmacy
1.2 miles awayWalgreens
1.2 miles awayRite Aid
1.3 miles awayLee Silsby Compounding Pharmacy
3.5 miles awayCVS/Pharmacy
3.9 miles awayDentists
Lee-Harvard Dental Center
0.8 miles awayStolarsky & Truxton
2.6 miles awayPure Health Dental
2.7 miles awayHudec Dental
2.8 miles awayHarper & Gilmore
3.5 miles awayParks
Lee-Harvard
0.3 miles awayIdalia Park
0.4 miles awayGridley Park
0.9 miles awayLomond Athletic Fields
0.9 miles awaySussex Park
1.0 miles awayPlaces of Worship
Kirtland Temple
15.5 miles awayShopping
University Square
3.6 miles awayBeachwood Place
4.3 miles awayLegacy Village
4.3 miles awayLa Place at Beachwood Place
4.4 miles away5th Street Arcades
8.1 miles awayCulture
Kulas Auditorium
3.0 miles awayDobama Theater
3.4 miles awayHeights Arts
3.7 miles awayCain Park Amphitheater
4.1 miles awayContessa Gallery
4.5 miles awayRestaurants
Epic Restaurant
0.6 miles awayHappy's Pizza
0.9 miles awayJuma Gallery
1.2 miles awayDonatos Pizza
1.3 miles awayPearl of the Orient
1.3 miles awayGet exact pricing & check availability
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