Willow Creek Retirement Center

Summary of Reviews for Willow Creek Nursing & Rehabilitation Center:

• Several reviewers express significant dissatisfaction with the level of care, citing poor communication with medical staff, inadequate attention to residents' needs, and concerns over the quality of medical and nursing care.
• One review mentions that the facility appears nice from the outside and has a separate rehabilitation home, but criticizes the quality of the rooms and the care provided, especially in terms of medical attention and staff responsiveness.
• Concerns about hygiene and personal care are highlighted, including instances where residents were not bathed regularly or appropriately, and reports of neglect regarding residents' medical conditions.
• Food quality is criticized, with reports of unappealing meals and difficulty in obtaining suitable food for residents with nausea or dietary restrictions.
• There is a mention of a lack of activities for residents, with observations limited to families visiting and engaging in simple activities like puzzles or watching TV.
• Staffing levels are described as insufficient, with calls for more nurses, aides, and a doctor who will communicate with families.
• One review offers a positive note, describing the staff as kind and helpful towards a 100-year-old resident.
• Another review, while generally critical, praises the physical and occupational therapy departments as excellent, despite overall disappointment with the facility due to a rapid decline in a resident's health during their stay.
• A reviewer mentions being impressed with the facility and considering it as a next choice, providing a contrast to the predominantly negative feedback.

Note: These summaries reflect a range of experiences and opinions expressed in the reviews. Prospective clients or residents should conduct their own assessments to determine suitability.