Willow Creek

Reviews of Willow Creek senior living facility highlight a range of experiences, with many expressing satisfaction and gratitude for the care provided to their loved ones. Several reviewers commend the facility for its caring and professional staff, clean environment, and the variety of activities available for residents. Positive experiences include detailed accounts of staff going above and beyond to assist during stressful times, such as moving in, and the facility's effective response to the COVID-19 crisis.

One reviewer shared a touching story about their grandmother's final years at Willow Creek, praising the staff's kindness and the facility's support during difficult times, including attending the funeral. Another reviewer appreciated the facility's all-inclusive pricing model, which contrasts with other facilities that charge extra for basic services.

However, not all reviews are positive. One reviewer criticized the facility for what they perceived as unprofessional behavior and high prices, expressing dissatisfaction with their tour and interactions with the staff. Another review mentioned a negative experience leading to the decision to move their loved one out of Willow Creek due to unhappiness with the care received.

Overall, the majority of reviews reflect a positive view of Willow Creek, highlighting the facility's commitment to providing a caring and supportive environment for its residents. The few negative reviews suggest areas for potential improvement, particularly in communication and pricing transparency.