Wickshire Deer Park

Wickshire Deer Park has received a variety of reviews from residents and their families. Many have praised the staff for being helpful, understanding, and patient, highlighting their effective communication and personal approach. The facility is appreciated for its homely atmosphere, with several reviewers noting the positive energy and the sense of community among residents. The availability of amenities such as a chapel, library, community room, and sunroom has been positively mentioned, alongside the efforts to engage residents in social activities.

Some families chose Wickshire Deer Park for its affordability and the value it offers, especially under new ownership which has been gradually renovating the facility. The food and dining options have generally received positive feedback, with mentions of a varied menu and the provision of an 'anytime menu' for residents. The care provided at Wickshire Deer Park has brought peace of mind to several families, who feel reassured about the well-being of their loved ones.

However, there have been criticisms as well. Some reviews pointed out areas needing improvement such as cleanliness, the level of interaction between staff and family members, and the need for more extensive updating of the facility. Concerns were raised about the facility's ability to accommodate residents with specific needs, such as those using wheelchairs or those under the age of 62 requiring assisted living. A particularly negative review highlighted issues with management changes, quality of care, and communication, leading to a distressing experience for one family.

Overall, while many families have had positive experiences with Wickshire Deer Park, appreciating the staff's dedication and the community's atmosphere, others have encountered challenges that suggest areas for improvement. Prospective residents and their families are encouraged to consider these varied experiences when making a decision.