Whitney Place At Westborough

Reviews of Whitney Place have shown a mix of experiences, ranging from concerns about the level of care and staff attentiveness to positive remarks about the facility's cleanliness and the quality of activities provided. Some reviewers have expressed dissatisfaction with the memory care floor, noting instances where their loved ones were not adequately cared for, including being left in wet clothes, experiencing high staff turnover, and a lack of engaging activities. Concerns were also raised about the lack of communication regarding falls and the overall decline in care quality over time.

On the other hand, several reviews praised Whitney Place for its immaculate condition, friendly and outgoing staff, and the variety of amenities available, such as a hairdresser, dayroom, and courtyard. The community was noted for its efforts in keeping residents safe during the COVID-19 pandemic, though some families wished for better communication from the staff about their loved ones' care.

While some found the facility to be expensive, others appreciated the superb food and the thorough tours provided. The Tapestry Program for seniors with memory loss was highlighted for its caring approach and variety of activities. Families have noticed a significant difference in care quality when moving their loved ones to or from Whitney Place, with some finding it to be a better fit than others based on the level of care and attention provided.

Overall, experiences at Whitney Place vary, with some families finding it to be a wonderful community for their loved ones, while others have faced challenges with the care provided. Prospective residents and their families are encouraged to consider these varied experiences when making a decision.