Whitney Place At Natick

Whitney Place has received a mix of reviews from visitors and family members of residents. Some have praised the facility for its well-kept community spaces and the variety of activities available to residents. The staff, particularly those involved in activities, have been noted for their kindness and inclusiveness. The meals offered are appreciated for their quality and variety, with some residents and family members highlighting the excellent food options available.

However, there have been concerns regarding the level of care and staffing. Some reviews mention a lack of sufficient staff, leading to issues with resident care, including inadequate rehabilitation services and insufficient attention to residents' physical activity and hygiene needs. There have been serious complaints about the health outcomes for some residents, including a case where a resident's health significantly deteriorated during their stay.

Communication with families appears to be an area with mixed feedback. While some appreciate the regular updates and efforts to involve them in their loved ones' care, others have found it challenging to communicate with staff or have experienced issues with responsiveness.

Overall, Whitney Place offers a range of services and amenities that some find satisfactory, but there are significant concerns about staffing levels, care quality, and communication that potential residents and their families may want to consider.