Whitley Place

Residents and visitors of Whitley Place have shared a mix of positive and critical feedback about their experiences. Many express satisfaction with the beautiful courtyard, friendly and helpful staff, and a variety of activities including Bingo. The food quality is frequently praised, and the sense of community is a highlight for many, with residents making numerous friends.

Family members of residents have noted the compassionate and knowledgeable staff, with specific mention of the director's efforts to make new residents feel welcome and comfortable. The facility is described as clean, well-managed, and offering excellent care, particularly in the assisted living and memory care sections. The entertainment program and the personal attention to medication schedules are also appreciated.

However, there are critical reviews as well, pointing out issues such as overworked staff, poor maintenance, and concerns with the level of care provided by some nursing staff. One review specifically warns potential residents about a significant last-minute increase in the cost of care, suggesting a lack of transparency and reliability in pricing.

Despite these criticisms, many reviews highlight the facility's welcoming atmosphere, cleanliness, and the professionalism of the staff. The community liaison from a local home health skilled nursing service highly recommends Whitley Place for its excellent staff and care.

Overall, while there are areas for improvement, particularly in staff management and pricing transparency, many residents and their families have had positive experiences at Whitley Place, enjoying the facility's amenities, care, and community spirit.