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White Oak Of Shelby
401 North Morgan Street, Shelby, NC 28150
For Pricing & Availability
(800) 780-8101To Reach a Resident
(704) 482-7326Estimated Pricing
Price Comparison
White Oak Of Shelby Description
White Oak Of Shelby is a very large 160 bed community that offers assisted living, nursing care, skilled nursing and rehabilitation and is located in the town of Shelby, North Carolina and is part of the White Oak network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.1 out of 10 making it the 7th highest rated community in the city out of 8 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Shelby
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Shelby
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Shelby
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of White Oak in Shelby, NC, present a mixed picture of the facility, with several concerns raised about the quality of care and staffing issues. Many reviewers express dissatisfaction, citing instances of inadequate care, such as residents being left unattended, receiving cold food or sometimes none at all, and experiencing neglect in hygiene and medical attention. Complaints include under-staffing, with reports of management limiting the number of nurses and CNAs per shift, leading to claims of being short-staffed. Specific issues mentioned involve staff not responding to residents in distress, improper handling of medication, and a lack of proper communication regarding billing for services.
There are also reports of staff behavior that raises concerns, including instances of rudeness towards residents and visitors, and a lack of empathy and professionalism. One review mentions safety concerns related to COVID-19 protocols not being followed and a security issue with a broken window latch.
However, there are also positive reviews that highlight a different experience, with some family members noting a clean facility, caring staff, and a satisfactory level of care provided to their loved ones. These reviews mention residents enjoying their stay, appreciating the food, and receiving good medical and rehabilitative care.
Overall, the reviews suggest a disparity in experiences at White Oak, with significant concerns about the quality of care and staffing that potential residents and their families may want to consider. At the same time, there are accounts of positive experiences that indicate satisfaction with some aspects of the facility.
Reviews
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Health
Services
Community Amenities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
3
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Oct. 26, 1977
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 160
Total current residents: 113
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 7
Number of payment denials: 1
Number of fines: 2
Total cost of fines: $137290
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-04 | 2023-05-19 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2023-04-04 | 2023-05-19 | D | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2023-04-04 | 2023-05-19 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2023-04-04 | 2023-05-19 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-04-04 | 2023-05-19 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2021-07-14 | 2021-08-28 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
| 2019-10-01 | 2019-11-15 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-10-01 | 2019-11-15 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-10-01 | 2019-11-15 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-10-01 | 2019-11-15 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-10-01 | 2019-11-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-08-29 | $11,278 |
| 2021-07-02 | $99,060 |
| 2023-02-28 | $38,230 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-07-02 | 1 |
What is in the Neighborhood
- The closest city is Shelby which is 0.5 miles away and has a population of 20,189 (small town).
- The average income is $52,247, which is low compared to other zip codes.
- Weather
- High Temperature: 83
- Low Temperature: 42
- Average Temperature: 63.4
- Day Breakdown: The area gets 168 days of rain, 3 days of snow and 192 days of sun
- Precipitation: 2.7 inches a year
- The crime rate is 7.17 per 100 people which is very high compared to other cities.
- Violent Crime: 1.32 incidents per 100 people
- Property Crime: 3.55 incidents per 100 people
- Drug-Related Crime: 1.15 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Save-A-Lot
1.1 miles awayAldi
1.3 miles awayWalmart Supercenter
1.4 miles awayWalmart Grocery Pickup
1.5 miles awayIngles Supermarket
1.7 miles awayTransportation
Gastonia
21.6 miles awayBus Stations
Washington Street/Campbell Street
0.3 miles awayWarren Street/Harris Street
0.5 miles awayCarolina Avenue/Airline Avenue
0.5 miles awayMarion Street/Patton Drive/ESC
0.6 miles awayLamar St./Pinckney St./Adult DSS
0.8 miles awayBanks
HomeTrust Bank
0.5 miles awayFifth Third Bank
0.5 miles awayFidelity Bank
0.6 miles awayBB&T
0.6 miles awaySharonview Federal Credit Union
1.6 miles awayHospitals
Atrium Health Cleveland
0.4 miles awaySurgery Pavilion
0.6 miles awayKings Mountain Hospital
11.1 miles awayCherokee Medical Center
15.1 miles awayCaroMont Regional Medical Center
22.7 miles awayPharmacies
CVS Pharmacy
0.5 miles awayWalgreens
0.5 miles awayFallston Pharmacy
9.7 miles awayHouser Drug
11.0 miles awayWalmart Pharmacy
13.5 miles awayDentists
Forest City Family Dentistry
17.9 miles awayBlanton, Miller & Moore Dentistry
23.9 miles awayParks
Raper-Roark Park
0.5 miles awayEzra Bridges Park
0.6 miles awayPalmer Park
0.6 miles awayShelby City Park
0.7 miles awayJefferson Park
0.9 miles awayNone Found
Shopping
Shelby Plaza Shopping Center
1.1 miles awayThe Shelby Town Plaza
1.4 miles awayCleveland Mall
3.7 miles awayDixie Village Shopping Center
18.0 miles awayTri-City Mall
19.8 miles awayCulture
Don Gibson Theater
0.6 miles awayBarnes Auditorium
10.7 miles awayLittle Theater
11.3 miles awayGaffney Little Theatre
16.3 miles awayRestaurants
Mi Pueblito
0.4 miles awayJoe's Place Grill & Pub
0.4 miles awayEl Acapulco
0.6 miles awayRed Wok
0.9 miles awayAlston Bridges
1.0 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of NC. It is a very large-sized community with 160 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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