📞 Call for pricing and availability: (800) 780-8101
Whispering Pines Rehabilitation And Nursing Center
38 Talmadge Avenue, East Haven, CT 06512
For Pricing & Availability
(800) 780-8101To Reach a Resident
(203) 469-2316Estimated Pricing
Price Comparison
Whispering Pines Rehabilitation And Nursing Center Description
Whispering Pines Rehabilitation And Nursing Center is a community that offers nursing care, respite care and rehabilitation and is located in the town of East Haven, Connecticut. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.8 out of 10 making it the 2nd highest rated community in the city out of 4 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in East Haven
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- One reviewer described the staff as rude, unprofessional, and engaging in negative talk about each other. They strongly advised against placing family members in the facility.
- Communication with families was criticized as being very poor, with a family member's general care and food quality also receiving negative comments. Issues with understaffing were mentioned.
- Another review expressed extreme dissatisfaction, mentioning a patient was left waiting for over 2 hours due to irresponsibility, advising against the facility.
- Concerns about elderly abuse were raised, detailing neglect and lack of care for a patient with advanced glioblastoma, including being left soiled and unfed properly.
- Some reviews simply expressed extreme dissatisfaction with phrases like "yikes just yikes" and advising not to send loved ones to the facility, claiming any good reviews must be staged.
Positive Reviews:
- Several reviewers praised the facility for its cleanliness, welcoming atmosphere, and the quality of care provided by the staff, likening it to a 5-star hotel.
- Family members of patients appreciated the rehabilitation services, mentioning successful recoveries and excellent food.
- One reviewer thanked the facility for a donation during hard times, expressing gratitude towards the staff and owners.
- Personal experiences highlighted the facility's engaging activities, outdoor barbecues with live music, and the hands-on involvement of the owners.
- The quality of the physical therapy department was lauded, with one client sharing a positive recovery experience and enjoyment of the facility's recreational activities and food.
- Staff and ownership were commended for their care and effort, especially during challenging times like the COVID-19 pandemic, with one reviewer acknowledging the difficulty of maintaining high standards with short staff.
- An intern shared a positive learning experience, praising the inviting atmosphere and the opportunity to understand the operations of a nursing home.
Mixed Reviews:
- One review suggested that the facility could improve by offering competitive wages for nursing aides and encouraging their advancement in the nursing field.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
3
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Nov. 30, 1979
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 90
Total current residents: 78
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 5
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $22975
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-01-24 | 2022-02-22 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-01-24 | 2022-02-22 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-01-24 | 2022-02-22 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-06-04 | 2018-07-23 | F | Emergency Preparedness Deficiencies | Establish an Emergency Preparedness Program (EP). |
| 2018-06-04 | 2018-09-10 | E | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
| 2018-06-04 | 2018-09-10 | E | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
| 2018-06-04 | 2018-09-10 | E | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2018-06-04 | 2018-09-10 | E | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2018-06-04 | 2018-07-14 | F | Smoke Deficiencies | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. |
| 2018-06-04 | 2018-07-14 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-06-04 | 2018-07-14 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2018-06-04 | 2018-09-10 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure electrical receptacles or cover plates have distinctive color or marking. |
| 2018-06-04 | 2018-07-23 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-30 | 2023-05-30 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-01-23 | 2023-02-20 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-10-21 | 2022-12-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-01-28 | 2022-03-11 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-01-28 | 2022-03-11 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-01-28 | 2022-03-11 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-01-28 | 2022-03-11 | B | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2022-01-28 | 2022-03-11 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2022-01-28 | 2022-03-11 | E | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2022-01-28 | 2022-03-11 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-05-13 | 2022-06-03 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-06-21 | 2021-07-12 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2021-06-21 | 2021-07-12 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2021-06-21 | 2021-07-12 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-06-21 | 2021-06-21 | J | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2021-06-21 | 2021-07-12 | E | Nursing and Physician Services Deficiencies | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| 2021-06-21 | 2021-07-12 | D | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-06-21 | 2021-07-12 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2021-06-21 | 2021-07-12 | E | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
| 2021-06-21 | 2021-07-12 | E | Administration Deficiencies | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. |
| 2021-06-21 | 2021-07-12 | E | Administration Deficiencies | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
| 2018-06-11 | 2018-07-20 | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2018-06-11 | 2018-07-20 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2018-06-11 | 2018-07-20 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2018-06-11 | 2018-07-20 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2018-06-11 | 2018-07-20 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2018-06-11 | 2018-07-20 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2018-06-11 | 2018-07-20 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2018-06-11 | 2018-07-20 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2018-06-11 | 2018-07-20 | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2018-06-11 | 2018-07-20 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-06-11 | 2018-07-20 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2018-06-11 | 2018-07-20 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2018-06-11 | 2018-07-20 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-06-11 | 2018-07-20 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2018-06-11 | 2018-07-20 | D | Administration Deficiencies | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
| 2018-06-11 | 2018-07-20 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-06-11 | 2018-07-20 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-06-11 | $8,125 |
| 2020-07-13 | $9,750 |
| 2020-12-03 | $9,750 |
| 2021-06-21 | $650 |
| 2021-06-21 | $22,320 |
| 2021-06-21 | $655 |
What is in the Neighborhood
- The closest city is East Haven which is 0.9 miles away and has a population of 29,257 (mid sized town).
- The average income is $60,804, which is average compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 33
- Average Temperature: 54.9
- Day Breakdown: The area gets 129 days of rain, 26 days of snow and 208 days of sun
- Precipitation: 1.1 inches a year
- The crime rate is 6.22 per 100 people which is high compared to other cities.
- Violent Crime: 1.49 incidents per 100 people
- Property Crime: 3.34 incidents per 100 people
- Drug-Related Crime: 0.22 incidents per 100 people
- The average life expectancy in zip code is 79.29 years old, which is high compared to other zip codes.
- Air Quality: Good Days 134.0, Moderate Days 47.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Super Stop & Shop
1.0 miles awayXpect Deep Discounts
1.8 miles awayBig Y
1.8 miles awayC-Town
3.5 miles awayLa Supermarqueta
3.6 miles awayNone Found
Bus Stations
Main Street and Thompson Street
1.1 miles awayMomauguin Bus Stop
1.2 miles awayBanks
Citizens Bank
0.8 miles awayBank of America
0.9 miles awayWells Fargo
1.0 miles awayWebster Bank
1.1 miles awayTD Bank
1.8 miles awayHospitals
Yale New Haven Psychiatric Hospital
4.4 miles awayYale New Haven Hospital
4.6 miles awaySmilow Cancer Hospital
4.7 miles awayYale New Haven Children's Hospital
4.7 miles awayConnecticut Mental Health Center
4.7 miles awayPharmacies
Rite Aid
1.7 miles awayWalgreens
1.9 miles awayCVS Pharmacy
2.0 miles awayHancock Pharmacy
3.6 miles awayNew Haven Pharmacy
3.7 miles awayDentists
12 Month Smiles
0.9 miles awayJames P. Geyda, D.D.S.
1.2 miles awayJust Smiles Dental
1.6 miles awayAdmire Dental
1.8 miles awayHorizon Dental
3.5 miles awayParks
East Haven Marsh Wildlife Area
0.3 miles awayFarm River State Park
0.4 miles awayBeacon Hill Preserve
0.5 miles awayEast Haven Land Trust
0.6 miles awayBradford Preserve
0.7 miles awayNone Found
Shopping
Kings Acres
8.5 miles awayConnecticut Post Mall
9.0 miles awayHawley Lane Mall
15.1 miles awayWestfield Trumbull
18.9 miles awayWestfield Meriden
20.0 miles awayCulture
Long Wharf Theatre
3.7 miles awayamphitheatre
4.2 miles awayAlliance Theatre
4.4 miles awayLittle Theatre
4.4 miles awayShubert Performing Arts Center
4.5 miles awayRestaurants
Apizza Grande
0.5 miles awayVasija de Barro
0.6 miles awayRosso Vino
0.9 miles awayLobster Shack
1.1 miles awaySandpiper
1.2 miles awayGet exact pricing & check availability
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