Whisper Woods Of Smithtown

Positive Reviews:

• Many reviewers praised the exceptional care and attention their loved ones received, highlighting the staff's friendliness, professionalism, and genuine care.
• Several reviews noted the cleanliness of the facility and the high quality of care provided, especially in the Memory Care Harbor Unit.
• Family members appreciated the support and compassion shown by the staff during end-of-life care, with specific staff members being thanked for their outstanding service.
• The community was described as beautiful, with compassionate care and great staff, making it worth the investment for many.
• Some reviewers highlighted the facility's ability to create a welcoming and loving environment, making residents feel cared for and part of a family.
• The facility was commended for its cleanliness, well-maintained environment, and the staff's willingness to go the extra mile.
• Whisper Woods was praised for its engaging activities for seniors and for elevating human connections, making it a preferred choice for many families.

Negative Reviews:

• One review described a negative experience, stating that the quality of care had declined and would not recommend the facility.
• A reviewer expressed frustration with traffic issues caused by the facility's location, although they acknowledged it seemed like a nice place.
• Another review mentioned a disappointing interview experience due to a lack of communication regarding COVID-19 vaccination requirements.
• Some reviews pointed out inconsistencies in staff behavior and communication, with some staff members being described as wonderful while others were seen as less caring or rude.

Mixed Reviews:

• While most reviews were overwhelmingly positive, praising the staff and the care provided, a few reviews highlighted areas for improvement, particularly in communication and consistency among staff members.
• The facility was generally well-regarded for its care, especially for those with Alzheimer's and in need of memory care, but some families experienced challenges that impacted their overall satisfaction.