Whetstone Rehabilitation Center

Positive Reviews:

• Staff are described as kind, positive, and attentive, going out of their way to meet residents' needs and ensure their happiness.
• Facility cleanliness and private rooms are highlighted, providing residents with their own privacy.
• Several reviewers noted the compassionate care their loved ones received, particularly in their final weeks, and appreciated the staff's respect and dignity towards residents.
• Long-term staff consistency is praised, with specific mentions of the director and nurse manager being responsive and caring.
• Many families have found Whetstone to be a safe and comfortable environment for their loved ones, appreciating the personalized care and attention.
• The facility is recommended for both short-term and long-term assisted living, with positive remarks about the room sizes, activities offered, and overall resident satisfaction.

Negative Reviews:

• Some reviews criticize the quality of food and care, mentioning issues with malnourishment and unattended medical needs.
• Concerns about staff attitude and professionalism, with some families feeling their loved ones did not receive adequate compassion or attention.
• Operational issues such as medication management, response times to resident needs, and overall facility management were mentioned as areas needing improvement.
• One review specifically criticized the management and corporate oversight, suggesting a lack of support for floor nurses and nursing assistants.

Mixed Feedback:

While many reviews praise the staff and care provided at Whetstone, others express significant concerns about specific aspects of care and management. Prospective residents and their families may want to consider these varied experiences when making a decision.