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Westwood Center
20 Westwood Medical Park, Bluefield, VA 24605
For Pricing & Availability
(800) 780-8101To Reach a Resident
(276) 322-5439Estimated Pricing
Price Comparison
Westwood Center Description
Westwood Center is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the small town of Bluefield, Virginia and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 7.1 out of 10 making it the highest rated community in the city. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Bluefield
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Bluefield
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Bluefield
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Bluefield
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for Westwood senior living facility present a mixed picture, with some expressing deep dissatisfaction while others praise the care and environment. Concerns include long wait times for assistance, substandard food, poor communication, and a lack of cleanliness. Several reviewers mentioned that the facility seems understaffed and that the physical environment, including outdated and dirty facilities, needs improvement. There were alarming reports of neglect, such as residents waiting for long periods for help with basic needs, receiving inadequate hygiene care, and experiencing unaddressed health issues.
On the other hand, some reviews highlight positive aspects. A number of reviewers appreciated the friendly and caring staff, describing them as helpful and efficient. There were mentions of the facility being clean and the staff going out of their way to assist residents and their families. Positive experiences also include effective management of COVID-19 protocols, with efforts to keep families informed through daily Zoom meetings. Some employees and visitors noted a welcoming atmosphere and expressed satisfaction with the care provided to their loved ones or patients.
Overall, while there are instances of commendation for certain staff members and practices, the facility appears to struggle with consistency in care quality, communication, and maintaining a clean and updated environment. These reviews suggest a need for significant improvements in several areas to ensure the well-being and satisfaction of all residents and their families.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 1
Long-term quality measure rating:
1
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: Sept. 7, 1989
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 65
Total current residents: 52
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 9
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $50150
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-21 | 2023-05-09 | D | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2023-03-21 | 2023-05-09 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-03-21 | 2023-05-09 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-03-21 | 2023-07-14 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-03-21 | 2023-05-09 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2023-03-21 | 2023-07-14 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2023-03-21 | 2023-05-09 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-05-26 | 2021-07-16 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2021-05-26 | 2021-07-16 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-05-26 | 2021-07-16 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-05-26 | 2021-07-16 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-05-26 | 2021-07-16 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-05-26 | 2021-07-16 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-04-09 | $57,486 |
| 2023-03-20 | $50,150 |
What is in the Neighborhood
- The closest city is Bluefield which is 1.7 miles away and has a population of 5,279 (very small town).
- The average income is $61,995, which is average compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 34
- Average Temperature: 55.7
- Day Breakdown: The area gets 182 days of rain, 36 days of snow and 145 days of sun
- Precipitation: 2.3 inches a year
- The crime rate is 12.14 per 100 people which is very high compared to other cities.
- Violent Crime: 1.63 incidents per 100 people
- Property Crime: 5.47 incidents per 100 people
- Drug-Related Crime: 3.43 incidents per 100 people
- The average life expectancy in zip code is 73.34 years old, which is very low compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Food Lion
0.2 miles awaySam's Club
0.2 miles awayWalmart Supercenter
0.5 miles awayGrants Supermarket
2.0 miles awayThe Plaza
2.3 miles awayNone Found
None Found
Banks
New Peoples Bank
0.3 miles awayBB&T
0.3 miles awaySummit Community Bank
0.4 miles awayFirst Community Bank
0.8 miles awaySummit community Bank
2.2 miles awayHospitals
The Behavioral Health Pavilion of the Virginias
0.7 miles awayBluefield Regional Medical Center
0.9 miles awayAffordable Dentures
7.6 miles awayPrinceton Community Hospital
11.0 miles awayCarilion Tazewell Community Hospital
15.7 miles awayPharmacies
Four Seasons Pharmacy
11.1 miles awayWalgreens
11.3 miles awayCVS Pharmacy
11.6 miles awayHickman's Pharmacy
12.3 miles awayCVS
17.8 miles awayDentists
Wilson Dental
22.0 miles awayParks
Lotito City Park
0.5 miles awayEast River Park
1.4 miles awayWalnut Grove Cemetery
1.5 miles awayChiefs Park
1.6 miles awayGraham Gazebo
1.7 miles awayNone Found
Shopping
Mercer Mall
5.6 miles awayCulture
Chuck Mathena Center
11.5 miles awayCamp Creek Stage
19.2 miles awayRestaurants
Pizza Hut
0.2 miles awayBob Evans
0.3 miles awayApplebee's
0.3 miles awayLa Fiesta Fresh Mexican Grill
0.4 miles awayCrazy Tomato
0.4 miles awayGet exact pricing & check availability
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