Westwind House

Summary of Reviews:

• Many reviewers highlight the pleasing atmosphere, group activities, and the patient, kind, and thorough staff at the facility.
• Several reviews commend the facility's handling of the COVID-19 pandemic, noting exceptional management and staff efforts.
• The executive director receives praise for her kindness, love, and appreciation for both residents and staff, contributing to a positive environment.
• Residents are reported to be very happy, with one reviewer noting their sister's improved happiness and another emphasizing the sense of security and attentive listening to residents' concerns.
• The facility's food and accommodation of dietary needs are positively mentioned, including the willingness to cater to specific tastes and requirements.
• However, some reviews express concerns, including the lack of assistance to the dining area, the presence of a smoking lane leading to unpleasant odors, and dissatisfaction with the food and overall feel of the facility.
• Other reviews describe the facility as clean, with spacious rooms, reasonable prices, and a variety of activities and services that impress visitors and residents alike.
• Staff attentiveness and the provision of meals and transportation services are also highlighted as positive aspects.
• One review shares a negative experience regarding staff behavior and medication management, contrasting sharply with the otherwise positive feedback.
• Overall, many reviewers recommend the facility for its caring environment, quality of care, and the range of services and activities available.