Westmont Of Milpitas

Reviews of the senior living facility highlight a mix of experiences. Positive feedback praises the facility for its beautiful, brand-new environment, generous amenities, and courteous staff. Many reviewers commend the caring and professional nature of the staff, mentioning individuals by name who have made significant positive impacts on the transition and daily life of residents. The community is described as loving and caring, with a strong emphasis on resident involvement in activities and personalized care, especially in the memory care section.

On the other hand, some reviews express dissatisfaction, particularly with the hiring process, describing it as unprofessional and disappointing. One review specifically mentions witnessing neglect towards residents, suggesting a lack of prioritization of resident needs.

Food quality receives mixed reviews; while some praise the gourmet offerings, others suggest improvements could be made, especially for residents with special dietary needs. The facility's atmosphere, friendly residents, and array of activities, including an indoor pool and daily movies, are highlighted as positive aspects.

Several reviews emphasize the facility's responsiveness to feedback and willingness to work through initial hiccups, contributing to a positive overall experience for both residents and their families. The community's efforts to make every holiday special and create a welcoming environment are also appreciated.