Westmont Of La Mesa

Reviews for Westmont of La Mesa offer a mixed perspective on the senior living community. Some reviewers express dissatisfaction with aspects of the care and management, citing concerns over cleanliness, COVID-19 protocols, and the quality of services provided. One review detailed a mix-up with a resident's contact information and a delay in communication regarding a COVID-19 exposure, leading to a resident's eventual move to hospice care.

On the other hand, many reviews praise the facility, highlighting the friendly and attentive staff, beautiful grounds, and the quality of the food. The community is described as clean, safe, and welcoming, with one reviewer specifically commending the chef for his outstanding service and teamwork. The management team, including the community relations manager and the executive director, are noted for their personal touch and responsiveness to residents' needs.

However, some reviews point out issues with dining experiences, including incorrect or cold meals and a lack of training for dining staff. There are also concerns about the level of care provided, with one review mentioning the need to hire outside care despite paying for services at Westmont. Another review criticizes the management's response to feedback, suggesting a lack of commitment to improvement.

Despite these criticisms, many residents and their families express satisfaction with the living conditions, the caring nature of the staff, and the overall environment at Westmont of La Mesa. The facility is recommended by several reviewers for those seeking a senior living community that offers a combination of quality amenities, attentive care, and a welcoming atmosphere.