Westminster Shores

Negative Experience: One review describes a very negative experience, highlighting poor treatment of a resident by the staff, specifically mentioning verbal mistreatment by a CNA and a controlling environment.

Positive Experiences:

• Several reviews praise the staff, particularly mentioning Becky Johnson in Marketing and Angela Huntley for their exceptional customer service, thorough tours, and valuable information for new residents.
• Many visitors and residents appreciate the beautiful setting, the variety of activities, and the friendly community atmosphere. The waterfront views and proximity to downtown areas are highlighted as significant advantages.
• The quality of the facilities, including cleanliness, maintenance, and dining options, receives high praise. The variety and quality of food, especially during COVID-19 restrictions, are noted positively.
• Long-term staff commitment and a sense of a caring community are emphasized, with residents feeling valued and well-cared-for. The pet-friendly environment and opportunities for social engagement are appreciated.
• The concept of Continuing Care Retirement Community (CCRC) at Westminster Shores is highlighted for providing a sense of security and relief to both residents and their families, ensuring care for life.
• Residents enjoy the stress-free lifestyle, free from the burdens of homeownership, and appreciate the range of activities and services available, including transportation, outdoor activities, and housekeeping.

Mixed Experiences: While the majority of reviews are overwhelmingly positive, praising the staff, facilities, and community environment, there is a notable negative review concerning the treatment of a resident. This highlights the importance of personal experiences and the need for potential residents and their families to thoroughly evaluate the community.