Westminster Memory Care - Aiken

Positive Reviews:

• Westminster was chosen for its special care for dementia, offering a safe and welcoming environment.
• Staff at Westminster and Aiken Memory Care are praised for going above and beyond, making residents feel at home and cared for.
• Facilities are described as clean, modern, and designed with memory care patients in mind.
• Several reviews highlight the responsive and caring nature of the staff, making both residents and their families feel comfortable and respected.
• Activities and amenities, such as a salon and varied meal options, contribute to a positive living experience.
• The move-in process at Aiken Memory Care is noted for its ease and the exceptional support from staff.

Negative Reviews:

• One review mentions a decline in the quality of care at Westminster following staff changes, including a lack of activities and concerns over resident care.
• Issues such as a broken bed and poor laundry management were highlighted, alongside a perceived lack of genuine concern from some staff members.

Overall:

Most reviews for Westminster and Aiken Memory Care are highly positive, focusing on the caring and professional staff, clean and welcoming facilities, and the comprehensive care provided. However, there is a notable account of declining standards at Westminster, suggesting potential areas for improvement. Despite this, many families express satisfaction and gratitude for the care their loved ones receive.