Westminster Memory Care

Positive Reviews:

• Many reviewers express gratitude for the caring staff and impressive facilities at Westminster, highlighting the activities team and the daily updates on residents' activities.
• Several comments praise the cleanliness and professionalism of the environment, noting that employees are consistently nice.
• Reviewers note that the community is engaging for residents, with active participation and a warm, caring staff.
• Family members of residents appreciate the excellent care provided, mentioning that the staff goes above and beyond in various aspects, including meals, maintenance, and coordination with families for appointments.
• Some reviews specifically commend the memory care services, mentioning the clean and organized facility, the caring staff, and the positive growth of the community due to high-quality care and family referrals.

Negative Reviews:

• A few reviews criticize the professionalism of the senior staff, describing them as rude and unprofessional.
• Concerns are raised about the cleanliness of the facility and the morale of the workers, with one reviewer advising against sending loved ones to Westminster.
• Some comments describe the staff as unprofessional and the employees as unhappy, with a strong recommendation against choosing this place for loved ones.

Overall:

While many reviews of Westminster are highly positive, praising the staff's care, the facility's cleanliness, and the active and engaged community, there are notable concerns regarding staff professionalism and facility cleanliness in some negative reviews. Prospective residents and their families may want to consider these mixed reviews when making a decision.