Westminster Health & Rehab Center

Review Summary:

• There are reports of serious neglect and safety concerns, including an incident where a resident broke her ankle due to pebbles strewn across her room, believed to be by an employee.
• Several complaints about delayed response to call buttons, with one resident waiting an average of 60 minutes. Additionally, there were instances of meals not being delivered.
• A tragic account of a resident passing away from neglect after symptoms of a UTI were ignored, leading to sepsis and death.
• Concerns about inadequate care during respite stay, including unattended call bells, lack of proper bedding, and insufficient staff to attend to residents' needs.
• Allegations of physical assault on a resident by staff, with reports of sedation and rudeness towards visitors.
• Testimonies of poor management and staffing issues, leading to rushed and inadequate care, and misuse of funds.
• Reports of physical mistreatment, including pressure ulcers and bruises, possibly due to improper handling and neglect.
• A former employee expressed disgust at the treatment of the elderly by some nurses, vowing never to work in such an environment again.
• However, there are also positive reviews praising the food, the kindness, and the care provided by aides, CNA's, nurses, and staff, highlighting instances where the staff went above and beyond in their duties.

Note: These reviews present a mixed picture, with several serious allegations of neglect and mistreatment, but also instances of satisfactory care and positive experiences. Prospective residents and their families are advised to conduct thorough research and consider all factors before making a decision.