Westminster Gardens

Positive Reviews:

• Great care of all areas of life for seniors.
• Westminster Gardens is highly recommended for its responsive, informative, and kind management, staff, and residents.
• Described as a nice place with kind people, always smiling, and resembling a big manor designed for older adults.
• Convenient for the elderly, with nice and helpful staff.
• Highlighted for its green plants, single-floor buildings for convenience, good food, and overall positive experience during a tour.
• Ranked as one of the best senior living homes, even compared favorably to Disneyland in terms of happiness.

Negative Reviews:

• Concerns about unprofessional and unsupportive HR management, particularly the HR director, leading to the firing of experienced employees.
• Claims of becoming too commercial and losing the feeling of home, likened more to a hotel for seniors.
• Allegations of harassment and intimidation by HR, leading to a high turnover of familiar faces and concerns over the quality of care due to less experienced staff.
• Described as the worst place by one reviewer, criticizing the quality of food and overall lack of care.

Overall:

Westminster Gardens receives mixed reviews, with many praising its environment, staff, and care for seniors, while others raise serious concerns about its HR practices and management, affecting the stability and quality of care provided to residents.